Top Customer Service Executive jobs in Rock Island, IL

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Representative
  • The Habegger Corporation - Illinois/Iowa Regional...
  • Rock Island, IL FULL_TIME
  • The Habegger Corporation in Rock Island, IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking skills? Are you looking for an opportunity to contribute to sales growth while performing administrative duties for a successful company? If so, please read on!

    This position earns a competitive wage of $17-$22/hr, depending on experience, plus opportunities to earn up to $4,000/yr in bonuses. Employees are also eligible for an annual merit increase of up to 3%, depending on corporate guidelines. We provide generous benefits, including health, dental, Aflac, a 401(k) plan with up to 5% company match, paid vacation, sick days, profit sharing, a flexible spending account, and life insurance. If this sounds like the right opportunity for you, apply today!


    ABOUT THE HABEGGER CORPORATION

    We are an experienced HVAC distributor that's been providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

    Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is the reason we have the success that we do, so we offer a culture of growth, great pay, and awesome benefits.


    A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

    In this customer service position, you play an integral part in supporting our sales, profit, and customer service objectives. Your professional nature serves you well as you communicate with customers both over the phone and in person. Each person trusts you with their needs because you listen intently and sincerely seek personalized HVAC solutions. While serving customers in the showroom, you confidently promote sales, monthly specials, and counter specials. You serve will-call customers by picking up and loading orders in an accurate and efficient manner as well as maintaining showroom cleanliness.

    Behind the scenes, you perform administrative warehouse duties including, shipping, receiving, and facilities maintenance. With close attention to detail, you process and coordinate the filling of customer orders. Because you always stay up to date on company processes, policies, and procedures, you're able to perform your duties in an effective and successful manner. You enjoy that each day is a little different and find fulfillment in contributing to the company's success!


    QUALIFICATIONS

    • Exceptional communication skills
    • Working knowledge of HVAC terms
    • Basic computer skills
    • Ability to regularly lift up to 100 lbs. and operate a forklift

    Are you clean-cut and professional in appearance? Do you enjoy performing administrative duties? Are you a people person? If so, you might just be perfect for this position!


    ARE YOU READY TO JOIN OUR TEAM?

    If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

    Location: 61201

  • 10 Days Ago

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Customer Service Representative
  • Lynco Products
  • Milan, IL FULL_TIME
  • Hours: Monday-Friday 8:30am-5:00pm ESSENTIAL DUTIES AND RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other responsibilities as needed. ...
  • 10 Days Ago

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Customer Service Rep
  • Planet Fitness - Baseline Fitness
  • Burlington, IA OTHER
  • Job Details Job Location: Burlington (BUR) - Burlington, IA Position Type: Full-Time/Part-Time Salary Range: $10.30 Hourly Job Category: Customer Service Description Job Summary Responsible for new me...
  • 11 Days Ago

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Customer Service Associate
  • County Market
  • Monmouth, IL PART_TIME
  • SUMMARYThe Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards ...
  • 11 Days Ago

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Customer Service Rep
  • Mediacom Communications Corporation
  • Aledo, IL FULL_TIME
  • Position: Customer Sales & Service Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people ...
  • 11 Days Ago

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Customer Service Rep
  • Mediacom Communications Corporation
  • Monmouth, IL FULL_TIME
  • Position: Customer Sales & Service Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people ...
  • 11 Days Ago

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0 Top Customer Service Executive jobs found in Rock Island, IL area

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Client Services Coordinator
  • Pigott, Inc.
  • Davenport, IA
  • Position Purpose: The Client Services Coordinator is responsible for providing support to the Project Management Departm...
  • 3/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Rock Island, IL
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/19/2024 12:00:00 AM

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FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Rock Island, IL
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/19/2024 12:00:00 AM

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Client Services Associate-Financial Services
  • FIG Talent Solutions
  • Davenport, IA
  • JOIN OUR TEAM TODAY! One of our top Financial Advisors has a Client Services Associate/Business Processor position avail...
  • 3/17/2024 12:00:00 AM

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FT Customer Experience Associate - Work From Home>
  • Alma
  • Rock Island, IL
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/17/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Rock Island, IL
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Circle K Corporation
  • Rock Island, IL
  • **Customer Service Representative** 4423 11th St, Rock Island, IL 61201, United States of America R204973 JOB DESCRIPTIO...
  • 3/17/2024 12:00:00 AM

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Retail Service Specialist - Rock Island - Full Time
  • Goodwill of the Heartland
  • Rock Island, IL
  • ** Retail Service Specialist - Rock Island - Full Time** **Job Category****:** Retail **Requisition Number****:** RETAI0...
  • 3/16/2024 12:00:00 AM

Rock Island is a city in and the county seat of Rock Island County, Illinois, United States. The original Rock Island, from which the city name is derived, is the largest island on the Mississippi River. It is now called Arsenal Island. The population was 39,018 at the 2010 census. Located on the Mississippi River, it is one of the Quad Cities, along with neighboring Moline, East Moline, and the Iowa cities of Davenport and Bettendorf. The Quad Cities has a population of about 380,000. The city is home to Rock Island Arsenal, the largest government-owned weapons manufacturing arsenal in the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$228,605 to $343,702
Rock Island, Illinois area prices
were up 1.3% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019