Top Customer Service Executive jobs in San Antonio, TX
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
Customer Service Representative
- Jon Wayne Service Company
-
San Antonio, TX
FULL_TIME
-
Customer Service Representative
San Antonio, TX 78263
Jon Wayne Heating and Air was started in 2001. Jon Wayne is a residential service and replacement company. We are focused on this segment of the Industry and strive for excellence in our specialty.
Today Jon Wayne is the largest and fastest growing Residential service and replacement company in our market with an excellent reputation for performance and as a place to work. The company cares about employees, and insists that the employees care about customers.
Call center hours are from 7 AM-8 PM Monday-Saturday. Call center personnel sometimes work in excess of 40 hours per week during periods of high demand. Employees are compensated accordingly.
Benefits of Joining our team!- Bi-Weekly Payroll Year Round
- Hourly pay Incentives
- Vacation pay
- Continuing education
- We promote from within
- Family owned and Operated
- Medical Insurance (ONLY $20 PER MONTH FOR EMPLOYEE!)
- Dental Insurance
- Vision Insurance
- Life Insurance
- 6 Paid Holidays per year
- Life Insurance (company pays for first $50,000 life insurance and $50,000 AD&D)
- Plans for Life, accident, cancer, hospitalization, short term disability insurance
- Company pays for Long-Term Disability coverage for all employees
- matching 401K
Requirements:- Must have successful work experience in the area of customer service, inside sales, or telemarketing.
- Must be an excellent "people" person with superior skills in the areas of customer service, problem resolution, and sales.
- Must have excellent writing, communication, and organizational skills
- Must possess superior communication and diplomacy skills necessary to fully resolve any customer concern or complaint and assure total customer satisfaction
- Must have minimum typing speed of 30 wpm
- Team Player, Organized, Reliable and Self-motivated
Responsibilities:- Your primary responsibility is to help customers schedule appointments for HVAC, Plumbing, and Electrical service.
- Ensure a company wide commitment to quality and total customer satisfaction.
- Randomly check with customers to be certain they are satisfied with our performance.
- Work with dispatch to improve accuracy in scheduling and speed of response.
- Be available to assist, in any way possible, the service and installation departments to achieve their objectives.
- Commit to an ongoing process of self and formal education in the fields of customer relations.
- Abide by all company procedures, and policies.
- Serve as a diplomat who represents the customers’ best interests without regard to your co‑workers or the company.
Thank you for reviewing our opportunity, for immediate consideration please click the Apply button.
Equal Opportunity Employer, including disabled and veterans. - Just Posted
Dispatcher/Customer Service
- County Wide Service Company
-
San Antonio, TX
PART_TIME,FULL_TIME
- **County Wide Service Company Hiring Immediately**San Antonio, TXThis role of Dispatcher will work closely to schedule work orders and support the technicians in the field. The mechanical aptitude to ...
- 24 Days Ago
Customer Service Representative
- Pediatric Home Service
-
San Antonio, TX
FULL_TIME
- Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids a...
- 1 Month Ago
Customer Account Executive (Inside Sales)
- Comcast
-
San Antonio, TX
FULL_TIME
- Comcast is currently hiring for Customer Account Executives (Inside Sales) and we want you to join our REMOTE customer service team today! We offer benefits to employees on their first day of employme...
- 13 Days Ago
Customer Service
- Jack Brown Cleaners
-
San Antonio, TX
FULL_TIME
- Will intake items being dropped off for cleaning issue accurate piece count and then tag in items and insert to computer , hang orders that are ready in there proper location and maintain work area cl...
- 7 Days Ago
IT Service Operations Technology Executive
- Wells Fargo
-
San Antonio, TX
FULL_TIME
- About this role: IT Service Operations (ITSO) is at the forefront of supporting enterprise needs for reliability and productivity by ensuring infrastructure and engineering enablement tool availabilit...
- 1 Month Ago
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0 Top Customer Service Executive jobs found in San Antonio, TX area
Architectural Services Coordinator
- FirstService Residential
-
San Antonio, TX
- **Job Overview:** This position works closely with the Support Services Manager to facilitate the review of architectura...
- 4/17/2024 12:00:00 AM
San Antonio - Hourly Bakery Manager
- H-E-B Grocery Company, LP
-
San Antonio, TX
- Hourly Department Manager, you'll oversee Partners and day-to-day direction and coordination of a Store's Bakery, Drugst...
- 4/16/2024 12:00:00 AM
Cashier - Ingram Park Mall
- JCPenney
-
San Antonio, TX
- General Description As a Cashier you are accountable for the customer service and sales experience including: maintainin...
- 4/14/2024 12:00:00 AM
Auto Glass Repair Service Specialist
- Safelite
-
San Antonio, TX
- The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacem...
- 4/13/2024 12:00:00 AM
Auto Glass Repair Service Specialist
- Safelite
-
San Antonio, TX
- The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacem...
- 4/13/2024 12:00:00 AM
Auto Glass Repair Service Specialist
- Safelite
-
San Antonio, TX
- The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacem...
- 4/13/2024 12:00:00 AM
Retail Store Customer Service Specialist
- Sherwin-Williams
-
San Antonio, TX
- This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
- 4/5/2024 12:00:00 AM
Bilingual Retail Customer Service Specialist (Spanish)
- Sherwin-Williams
-
San Antonio, TX
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
- 4/2/2024 12:00:00 AM
About San Antonio, Texas
San Antonio (/ˌsæn ænˈtoʊnioʊ/; from Spanish, "Saint Anthony"), officially the City of San Antonio, is the seventh-most populous city in the United States, and the second-most populous city in both Texas and the Southern United States, with more than 1.5 million residents. Founded as a Spanish mission and colonial outpost in 1718, the city became the first chartered civil settlement in present-day Texas in 1731. The area was still part of the Spanish Empire, and later of the Mexican Republic. Today it is the state's oldest municipality.
The city's deep history is contrasted with its rapid rec...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$231,343 to $347,829
San Antonio, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Top Customer Service Executive do?
Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019