Top Customer Service Executive jobs in Tallahassee, FL

This role is based in either Richmond, Tallahassee or Nashville.

Accenture is a leading global professional services company that helps the worlds leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients succeed and build trusted, lasting relationships. As of 2023, we have been recognized among Fortune's World's Most Admired Companies for 20 consecutive years. And that's just the beginning. Your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Visit us at www.accenture.com.

The Sales Director is a complex deal shaper who aligns to client imperatives and solves business problems. Sales Directors target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value. A person in this role is expected to originate and sell comprehensive deals with various operational components with a value range of $5M to $50M .

As a Sales professional aligned to our Public Service practice, you have existing trust-based relationships with State agencies, major City/County agencies and/or Higher Education institutions within Tennessee, Florida or Virginia. You will be accountable for driving incremental sales, originating, and closing deals with and through other public service executives.

Responsibilities include:

• Provide solutions to complex business problems/opportunities requiring in-depth knowledge of client buyer needs.
• Expand our work in new areas of the clients business through new offerings and services.
• Drive sales process and outcomes to clients on a dedicated basis, growing a profitable pipeline and/or backlog of sales, through deal origination, sales negotiations, and closure.
• Lead the entire origination process for a large deal working with the Client Account Lead and client team, bringing the right talent to the sales opportunities at the right time.
• Bringing a focus on the entire sales life cycle of an opportunity from origination to closure.
• Be the lead in ensuring the Accenture Sales Methodologies are implemented and followed to maximize win probabilities across a portfolio of assigned accounts.
• Successfully lead and align a complex network of stakeholders.
• Determine pursuit strategies, develop client messaging plans and relationships, and apply industry-leading transformation strategies and practices.
• Travel as required, up to 100%

Here's what you need:

• Minimum of 8 years of experience originating and capturing complex multi-tower service deals, preferably in value greater than $10M.
• Minimum of 8 years of experience shaping, negotiating, and closing large complex multi tower deals within Public Services/ Higher Education clients.
• Existing trust-based relationships with State, major City/County and/or Higher Education institutions within Tennessee, Florida, or Virginia.

Bonus Points if:

• Bachelor's degree
• Conversant in emerging trends in IT and Business.
• Ability to look across the broad range of Accenture services from technology, transformation, digital and operations to create value for our clients.

Professional Skills

• Proven ability to operate within a team-oriented environment.
• Proven sales deal leadership originating and closing multi-discipline (consulting plus outsourcing plus technology) services opportunities to State and local government agencies.
• High energy level, focus and ability to work well in demanding client environments.
• Excellent communication (written and oral) and interpersonal skills.
• Strong leadership, problem solving, and decision-making abilities.
• Unquestionable professional integrity, credibility, and character.

Whats in it for you?

• You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. Youll have the chance to thrive in an environment where your ideas are valued and your voice matters.
• At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design.
• Accenture will continually invest in your learning and growth. You'll learn from and work with Accentures certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications.
• You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the worlds largest companies.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set and level of experience.As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

California - $136,800 to $237,600

Colorado - $136,800 to $237,600

New York - $136,800 to $237,600

Washington - $136,800 to $237,600

In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms.

#LI-NA #LI-MP

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.