Top Customer Service Executive jobs in Tampa, FL

Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Mazzella Service
  • Bartow, FL FULL_TIME
  • Contracts Administrator (Customer Service)

    The Contracts Administrator will anticipate and respond to customer inquiries for contract and fall protection division to strive to exceed all expectations. The Contracts Administrator will coordinate efforts with all required departments to provide superior customer service.

    1. Respond to customer or outside sales requests in “real time” for order placement, adjustments, and cancellations. Establish and maintain rapport with customers in-order-to provide best possible service
    2. Enter new projects into Netsuite
    3. Purchase and Track Materials from vendors
    4. Communicate with customer transit information
    5. Milestone Invoice Customers
    6. Build O&M Manuals
    7. Enter Equipment into corresponding system
    8. Attend Production/Scheduling Meeting
    9. Coordinate Job with PM’s
    10. Close Job when complete
    11. Research overages on projects, as needed
    12. Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines
    13. Other duties as assigned

    Education

    A high school diploma or GED is required; an undergraduate degree from an accredited college or university with a focus in Business Administration or related discipline; in the absence of a degree, directly related job experience serving in an Business Administration role, where a number of years and proven knowledge may offset the degree requirement

    Contracts Administrator Experience & Skills

    • Previous experience in customer service
    • Requires solid written and verbal communication skills
    • Strong analytical, conceptual, and planning skills are required
    • Excellent math skills and overall PC literacy (Microsoft Office) are required
    • Must be detail oriented, self-motivated, and disciplined with the ability to multi-task
    • Must successfully complete a criminal background check, physical, drug screen and E-verify

    The Mazzella Way

    Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

    Why Team Members join Mazzella:

    • Team-oriented environment
    • A real Work life/ Home life balance
    • Growth and Development Opportunities including a Lifelong Learning Career Path
    • Humble, Hungry, Smart Culture
    • Market Competitive Salaries
    • Free Virtual Doctor visits with $0 copay (Teledoc)
    • Tuition Reimbursement

    Mazzella Core Values:

    Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk

    Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value

    Be Humble – lack excessive ego or concerns about status; emphasize the Team over self

    Be Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

    Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

     

  • 2 Days Ago

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Executive Assistant
  • Everest Service Company Australia Branch
  • Sydney, FL FULL_TIME
  • Title: Executive Assistant Company: Everest Service Company Australia Branch Job Category: Administration Job Description: It’s an exciting time for Everest! As we continue on our journey, we see sign...
  • 14 Days Ago

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Customer Call Executive
  • Check Surge Creators
  • Tampa, FL FULL_TIME
  • Customer Call Executive Check Surge Creators (Indeedful Insight) - Tampa, FL Full Job DescriptionWe are searching for a polite, professional Customer Call Executive to work closely with other team mem...
  • 10 Days Ago

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Customer service
  • Adecco US, Inc.
  • Tampa, FL FULL_TIME
  • Adecco is assisting a financial client in their search for Customer Service Representative in Tampa, FL The position is on-site and pays $ 21.00 / hr. If you are looking for a new challenging opportun...
  • 19 Days Ago

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Customer service
  • Trivest Partners, LP
  • Tampa, FL FULL_TIME
  • Inbound Customer Service Job Title Inbound Customer Service Job ID 27559896 Location Tampa, FL 33617 Portfolio Company Description JES is still expanding our Inbound Customer Service force in Tampa, F...
  • 19 Days Ago

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Customer service
  • Meseret
  • Tampa, FL FULL_TIME
  • Our Business Development team is interviewing the BEST talent in the area to qualify the candidates who can properly support our existing Customer Service needs as well as the recent increase in deman...
  • 23 Days Ago

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0 Top Customer Service Executive jobs found in Tampa, FL area

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Bilingual Toll Customer Service Agent
  • ValorVIP
  • Tampa, FL
  • POSITION OVERVIEW: We are looking for Bilingual Customer Service Representatives to support inbound calls and walk-up cu...
  • 3/28/2024 12:00:00 AM

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Bilingual Customer Service Representative (Toll)
  • ValorVIP
  • Tampa, FL
  • POSITION OVERVIEW: We are looking for Bilingual Customer Service Representatives to support inbound calls and walk-up cu...
  • 3/28/2024 12:00:00 AM

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Sales Floor Associate - Westshore Plaza - Tampa
  • JCPenny
  • Tampa, FL
  • General Description Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Wellbein...
  • 3/27/2024 12:00:00 AM

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Omnichannel Associate - Westshore Plaza
  • JCPenney
  • Tampa, FL
  • General Description As the Omni Associate you are accountable for contributing to profitable sales growth by executing E...
  • 3/27/2024 12:00:00 AM

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Salon Receptionist - Westshore Plaza
  • JCPenney
  • Tampa, FL
  • General Description At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating ...
  • 3/27/2024 12:00:00 AM

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Client Relations Representative
  • Tamirior Insights Inc
  • Tampa, FL
  • Job Description Job Description Here at Tamirior Insights we commit to our clients and their goals, we have a strong vis...
  • 3/26/2024 12:00:00 AM

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Client Service Associate
  • Cary Street Partners
  • Tampa, FL
  • Client Service Associate Summary of Expectations The Client Service Associate provides primary support to the Wealth Man...
  • 3/25/2024 12:00:00 AM

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Inbound Claims Specialist II - Remote
  • 2-10 Home Buyers Warranty
  • Tampa, FL
  • Inbound Claims Specialist II - Remote Targeted compensation: $19-$22/hrCompensation commensurate with experience and ski...
  • 3/25/2024 12:00:00 AM

Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood. Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Customer Service Executive jobs
$232,117 to $348,982
Tampa, Florida area prices
were up 1.1% from a year ago

Top Customer Service Executive in New Suffolk, NY
American Airlines is shuffling some of its top executives after a key departure and struggles with its operations that led to hundreds of flight cancellations and long delays over the past few months.
December 13, 2019