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Diversity, Equity, and Inclusion Manager

(Public Information & Affairs Manager)

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:  

 Effective June 28, 2024 – 4.25% increase 

Effective June 27, 2025 – 4.00% increase 

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.  

OPEN TO THE PUBLIC

This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.   

DEADLINE TO APPLY

This recruitment will remain open on a continuous basis until the County's needs are met.
 
 The first round of consideration will be on December 6, 2023.  Applications received after this date will be processed in the next round.
 Qualified applicants are encouraged to apply immediately. 

COUNTY OF ORANGE
The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives.

SOCIAL SERVICES AGENCY 

Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange.

Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.
 
THE OPPORTUNITY
Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to:

• Cultivate a diverse and culturally competent workforce; and
• Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes.

You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community.

The primary duties of this position will include:

• Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan;
• Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion;
• Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging;
• Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and
• Recommending program initiatives to address disparities in client access, utilization, and outcomes.

DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES

The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. 

In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies:

Technical Knowledge & Experience

• Exposure to equity and diversity work in relation to social services programs
• Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services
• Experienced in large-scale program development and implementation
• Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity

Leadership & Communication 

• Constructively leading difficult conversation with all levels of staff
• Responding effectively, both verbally and in writing, to relay information appropriately to various audiences
• Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns

Problem Solving 

• Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions
• Implementing innovative approaches to improve current program processes 
• Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals

SPECIAL QUALIFICATIONS

Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)   

In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions.
 
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process.
 
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
 
Application Appraisal Panel | AAP (Weighted 100%)
An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. 

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
 

Veterans Employment Preference 
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

Email Notification

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

Frequently Asked Questions

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.