Top E-Care Executive leads and oversees all aspects of Web customer service operations. Investigates and leverages technology to enhance Web customer service experience. Being a Top E-Care Executive requires a bachelor's degree. Typically reports to top management. The Top E-Care Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top E-Care Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
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Care Account Executive
As a Care Account Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the face and voice of Metronet for our residential customers and potential residential customers in answering any questions/concerns that they might have around our service and products. Those interactions will include, but aren’t limited to, answering questions regarding billing, sharing with our customers and potential customers more about our products and services, as well as ensuring that each customer has the exceptional customer service experience that they have come to expect (and deserve) from Metronet.
ESSENTIAL JOB FUNCTIONS:
JOB QUALIFICATIONS AND REQUIREMENTS:
WHAT WE OFFER
An opportunity to fuel your passions. We offer full benefits package, Health, Vision, Dental with competitive pay and aggressive 401k match up to 6%. You will have an opportunity to put your brand on paper and leave your mark on the Telecomm industry as we continue to grow rapidly!
Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran
Join us and find out what it means to love your career!
At Metronet, we are the nation’s largest independently own 100% Fiber Optic company founded in the Midwest. We are customer-focused and provide cutting-edge fiber optic communication services, including fiber internet and full-featured Fiber Phone. We have been growing communities since 2005 and have built networks in more than 250 cities across 16 states.
We are proudly recognized as a Top Diversity Employer by Diversity Jobs in 2022. We believe in our people by growing their talent, offering career paths, advancement opportunities and skill development.
Pay Rate - $17/hr.
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