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Do you excel at building relationships and enjoy bringing go-to-market (GTM) strategies to life? If so, you may be a great fit for our Zscaler Alliance Manager role. You will have the opportunity to establish and nurture executive level relationships with Deloitte and Zscaler leadership. This is an exciting opportunity to shape an emerging alliance and be part of a strategic and growing practice that is focused on Zscaler.

The Team

The Sales Center of Excellence (COE) supports Deloitte's businesses in uncovering, nurturing, and closing sales opportunities. Working hand-in-hand with Partners, Principals and Managing Directors, the team focuses their highly skilled efforts in securing relationships with qualified targets and decision makers to uncover opportunities for Deloitte professional and managed services, develop effective sales strategies, manage the pursuit process and act as a key advisor to the pursuit team throughout the sales process. Alliances Managers have responsibilities to develop and maintain relations with designated Alliance companies and their Deloitte Alliance team.

Recruiting for this role ends on 6.30.24

Work You'll Do

Alliance managers have a breadth of responsibilities which are prioritized within the Alliance Leadership team. Those activities include:

• Relationship Management - Establish, manage, and support a meeting cadence to foster strong executive relationships between Deloitte and your Alliance. Work with Deloitte and Alliance leaders to understand key criteria & KPI's for the alliance and keep management apprised of the health of the relationship. Keep our alliance counterparts apprised of everything we are doing to achieve agreed upon goals and enhance the relationship.
• Alliances Operations - Act as the "Chief Operating Officer" of the alliance:
• Maintain the strategic alliance plan, coordinating with your Deloitte Lead Alliance Partner and practice leadership, to keep an up-to-date view of the business plan highlighting GTM approach, top priorities, our capabilities, and financial goals for the alliance.
• Understand and articulate the economic impact of your alliance on Deloitte's business
• Identify qualified opportunities for Deloitte professional and managed services.
• Manage the pursuit process for Deloitte to pursue, propose and win engagements to deliver professional and managed services to our clients.
• Collaborate and coordinate with Zscaler to represent our respective offerings and capabilities to potential clients – Deloitte’s professional and managed services, and Zscaler products
• Manage the alliance budget where applicable specific to your alliance.
• Act as an information clearinghouse as it relates to your alliance.
• Establish and maintain clear and consistent alliance reporting.
• Participate in global coordination as required.
• Collaborate closely with alliance leadership on consultant enablement and pursuit support.
• Ensure that training requirements are met.
• Coordinate with Deloitte’s Community of Practice (CoP) lead for Zscaler to ensure that the community is active and relevant.
• Support key practice meetings and to ensure that they are scheduled and occur on a regular basis.

• Display Firm Competencies - Demonstrate ability to articulate how Alliance aligns to applicable cyber & strategic risk services, firm strategy, and business offerings to internal and external audiences. Participate in conversations around ecosystem development activities that include your alliance.
• Pipeline Tracking, Validation & Reporting - Work with Deloitte Sales Executives to maintain an accurate joint sales pipeline for your alliance. Own and drive all aspects of operational reporting including wins, pipeline, quals, awards and any other metrics important to the alliance and key stakeholders. Ensure pipeline management cadence is occurring regularly within Deloitte and externally with Alliance.
• Practice Communications & Knowledge Management - Manage all aspects of alliance communications, in close collaboration with your counterparts at your alliance, where appropriate. Ensure that key wins are recorded, tracked, and communicated to the field. Suggest new opportunities for training Deloitte staff and maintain MySource as the central repository for all alliance related information.
• Marketing Coordination - Work closely with Alliance Marketing team to create a marketing plan that supports your alliance business objectives. Provide support and oversight to marketing campaign and event execution. Coordinate with colleagues to ensure collateral is up to date.

Required Qualifications

• 5 years professional experience with 2 years focused on alliance management or equivalent experience working with vendors.
• Proficiency in word processing, spreadsheet, and presentation creation tools
• Ability to travel up to 25-50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred

• Strong network within Zscaler go-to-market teams
• Experience working in or with System Integrators, such as Deloitte.
• Bachelor's degree

Skills:

• Savvy at navigating complex organizations and connecting the right people within each organization.
• Ability to think strategically, while staying focused on monitoring the progress of action items and bringing them to conclusion within appropriate time frames.
• Ability to influence and persuade key stakeholders to develop joint go-to-market sales and solution opportunities.
• Excellent team player. Effective at sharing and communicating knowledge and supporting teammates in times of increased workload.
• Highly organized and self-sufficient, successful with limited direction, upbeat and enthusiastic.
• Executive presence, complimented by clear and convincing communication skills to respective client teams through oral, written, and formal presentation mediums.
• High degree of integrity by honoring commitments and demonstrating consistent and predictable follow-up.
• Aptitude and passion for driving operational detail and market impact.
• Experience articulating value proposition for alliance products.
• Experience fostering and driving relationships within the relevant business lines of your alliance.
• Demonstrated experience building and maintaining strong relationships with a diverse set of internal and external constituencies, including senior level executives, consulting resources, technical teams, and sales representatives.
• Experience translating technical information into business and sales opportunities.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,600.00-$200,600.00. You may also be eligible to participate in a sales incentive program, whereby you may be eligible to receive certain incentive compensation amounts based on achievement of certain sales goals set forth each year, subject to the terms and conditions of any applicable program document.

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