Top E-Care Executive jobs in Lubbock, TX

Top E-Care Executive leads and oversees all aspects of Web customer service operations. Investigates and leverages technology to enhance Web customer service experience. Being a Top E-Care Executive requires a bachelor's degree. Typically reports to top management. The Top E-Care Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top E-Care Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Top E-Care Executive jobs

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Midland 02 RX Tech - Pharmacy Care Representative - Part-Time
  • H-E-B
  • Midland, TX PART_TIME

  • Job Description

    H-E-B operates over 280 pharmacies throughout Texas, employing over 800 Pharmacists while maintaining a 6:1 Technician support ratio. Joining the H-E-B Pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions.As a Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE... strong team-orientation? willing to pitch in at any moment for any reason?HEAD FOR BUSINESS... understanding of how your customer service attitude affects our Pharmacy's reputation?PASSION FOR RESULTS... drive to self-motivate, and work with little direct supervision?We are looking for:- experience in retail (preferred)- strong communication skillsWhat is the work?Customer Service / Patient Care:- Provides / role-models superior customer service; works closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PCRs) to provide excellent patient care- Promotes / fosters 'Greet, Ask, and Thank' and H-E-B telephone strategies; directs calls to appropriate Partner- Receives written prescriptions from customers; obtains / verifies demographic and profile-related information; receives refill prescription numbers (by phone and at drop-off counter) and obtains profile-related information; processes written prescriptions and refill numbers into RXEVO- Generates prescription-related paperwork; files / retrieves / maintains prescriptions in the Will-Call area- Uses RXEVO at point of sale (POS) system; ensures procedures are followed to deliver prescriptions to correct patients (name, number of orders per bag, etc.)- Directs customers to counseling window for Pharmacist consultation- Obtains /returns tills from bookkeeping; processes customer transactions at register- Maintains manual signature capture receipts; scans into RXEVO in a timely fashion- Properly processes / clears prepaid prescriptions- Ensures all prescription deliveries are finalized; prints RX delivery ledger daily- Completes contact patient queue- Files / maintains prescription hard copies- Assists Technicians and Pharmacists to ensure complete, efficient production for the shift- Participates in / assists with Rx screening events, flu shot scheduling, immunization scheduling, and future medication therapy management (MTM) events- Checks in / assists customers receiving vaccines using comprehensive vaccine manager (CVM) tool or other professional services apps- May participate in other professional services activitiesInventory Management:- Receives OTC inventory; checks delivery for accuracy compared to invoices, contacts H-E-B warehouse or vendor if inventory is short- Stages OTC inventory; breaks out into stocking sections, including front-of-pharmacy items (e.g., OTC, diabetic supplies)- Complies with Return to Stock SOP to locate prescriptions via inventory management queue- Ensures caps, vials, bags, etc., are correctly stocked- Records fridge and freezer temperature logsCompliance / Sanitation:- Complies with HIPAA regulations to ensure privacy and confidentiality of personal health information (PHI)- Complies with TSBP rules and H-E-B SOPs to ensure patient counseling is provided on applicable prescriptions- Complies with SOP to process PSE transactions; follows manual process only if electronic system unavailable- Complies with Central Fill check-in procedures- Ensures department and work area (inside and outside) comply with presentation, organization, sanitation, and maintenance guidelines- Removes trash from department; complies with trash compactor processesWhat is your background?- Minimum age 18 (mandatory)- High school diploma or equivalent- Experience in retail; experience in pharmacy a plus- Experience working in a fast-paced environment- Completion of all required training and certification (e.g., PCR, RXEVO, HIPAA, FWA, MethGuard, diversity, ACR, H-E-B Screener certification, Company orientation)Do you have what it takes to be a fit as an H-E-B Pharmacy Care Rep?- Working knowledge of pharmacy-related tasks, H-E-B RXEVO system, register procedures, and H-E-B Pharmacy SOPs- Strong communication and customer service skills- Mathematical skills (including calculating measurements)- PC skills, including MS Office and H-E-B software and programs required by the job- Cash-handling skills- Ability to maintain composure in high-stress situations- Ability to demonstrate strong telephone etiquette- Ability to manage multiple priorities and shift focus between tasks- Ability to work in a team environment- Ability to work with little direct supervision- Willingness to cross-trainCan you...- Function in a fast-paced, retail, office environment- Work rotating shifts, including nights and weekends- Stand for extended periods (up to 12 hours)- Regularly lift 30 lbs or more- Fulfill vision requirements for the job, specifically close vision and color vision- Maintain H-E-B Rx screener status, including required recertification12-2021
  • 8 Days Ago
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The University of Texas Permian Basin - Chief Audit Executive
  • Academic Career & Executive Search
  • Odessa, TX FULL_TIME
  • The University of Texas Permian Basin Chief Audit Executive Academic Career & Executive Search is pleased to assist The University of Texas Permian Basin in its search for Chief Audit Executive. Repor...
  • 1 Month Ago
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Registered Surveyor
  • Top Tier Reps LLC
  • Lubbock, TX FULL_TIME
  • Salary: $45,000 - $70,000/ yearlyDo you wake up each day excited about the opportunity to enjoy the outdoors and explore the landscape and topography in ways only a few experience? Are you inspired by...
  • 1 Month Ago
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Mechanical Engineering Drafter/Designer
  • Top Tier Reps LLC
  • Lubbock, TX FULL_TIME
  • Salary: $58,000 - $85,000/ yearly Client is seeking to hire a full-time Mechanical Engineering Designer in Lubbock, Frisco or Austin.This mechanical position offers a competitive salary plus opportuni...
  • 1 Month Ago
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Project Architect - Registered
  • Top Tier Reps LLC
  • Lubbock, TX FULL_TIME
  • Salary: $75,000 - $90,000/ yearly Client seeks a registered architectural project architect.RESPONSIBILITIESThe architect's duties will include being an active team member developing projects in their...
  • 1 Month Ago
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Sr Engineer - E/I Engineering
  • E/I Engineering - Energy Transfer Family of Partnerships Careers
  • MIDLAND, TX FULL_TIME
  • Energy Transfer is a master limited partnership that owns and operates one of the largest and most diversified portfolios of energy assets in the United States. In total, the Company owns and operates...
  • Just Posted
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0 Top E-Care Executive jobs found in Lubbock, TX area

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Chief Executive Officer- CEO
  • Crossroads Family Care
  • Lubbock, TX
  • Job Description Job Description CEO Crossroads Family Care Job Title: Chief Executive Officer Job Summary: Under the dir...
  • 4/24/2024 12:00:00 AM
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Transportation Security Officer
  • Transportation Security Administration
  • Lubbock, TX
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/24/2024 12:00:00 AM
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Account Executive B2B
  • Globe Life Family Heritage Division
  • Lubbock, TX
  • Job Description Job Description We are seeking an Account Executive B2B to join our team! You will resolve customer ques...
  • 4/23/2024 12:00:00 AM
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Account Executive - Employee Health & Benefits
  • Marsh McLennan Agency
  • Lubbock, TX
  • ESSENTIAL DUTIES & RESPONSIBILITIES: Primary Contact with the Producer Manage the Client Insurance Program, utilizing ag...
  • 4/22/2024 12:00:00 AM
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Outside Account Executive
  • Resound Networks LLC
  • Lubbock, TX
  • Job Description Job Description Resound Networks Outside Account Executive Successful candidates will exhibit exceptiona...
  • 4/22/2024 12:00:00 AM
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Account Executive
  • Ramar Communications, Inc
  • Lubbock, TX
  • Multi-Media Account Executive – Sports Marketing Ramar Communications with 9 Radio Stations and a Digital Agency is curr...
  • 4/21/2024 12:00:00 AM
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Office Assistant
  • Moss Law Firm, P.C.
  • Lubbock, TX
  • Job Description Job Description We are seeking an Office Assistant to join our team! You will perform clerical and admin...
  • 4/21/2024 12:00:00 AM
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Account Executive
  • Saia Inc.
  • Lubbock, TX
  • The Road to a Great Career Starts with Saia! When it began in 1924, Saia (NASDAQ: SAIA) covered a two-state area: Louisi...
  • 4/20/2024 12:00:00 AM
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About Lubbock, Texas

Lubbock (/ˈlʌbək/ LUB-ək) is the 11th-most populous city in the U.S. state of Texas and the county seat of Lubbock County. With a population of 256,042 in 2015, the city is also the 83rd-most populous in the United States. The city is located in northwestern part of the state, a region known historically and geographically as the Llano Estacado, and ecologically is part of the southern end of the High Plains, lying at the economic center of the Lubbock metropolitan area, which has a projected 2020 population of 327,424. Lubbock's nickname, "Hub City", derives from it being the economic, educat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top E-Care Executive jobs
$181,649 to $264,871
Lubbock, Texas area prices
were up 1.2% from a year ago
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What does a Top E-Care Executive do?

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