Top E-Care Executive jobs in Schenectady, NY

Company Description

SureDone's software helps e-commerce sellers mature their business by standardizing and automating repetitive, error prone and inaccurate processes. Our software allows e-commerce businesses to economically scale.

In the e-commerce business "wheel" there are many spokes - including marketplaces, websites, suppliers, internal systems and other software. Our software platform becomes the hub of your e-commerce wheel, pulling in products, inventory, pricing, orders, tracking and more from the spokes. Our software then molds, shapes, forms, processes and normalizes this data letting you manage the data from inside our platform before sending it back out to other spokes. 

And we do much of this automatically, freeing up your day so you can focus on growing your business instead of just managing it.

Job Description

As a SaaS E-Commerce B2B Account Executive, you will be responsible for owning, managing, and driving the full sales process from the first contact through closing new sales. The position requires strong prospecting, effective communication, presentation and closing skills.

SUPER IMPORTANT: We require every applicant to create a video as part of their application. Don't just click on "Submit". Sell us on who you are. Not including a video with your application? That says you don't pay attention to details. More information is below.

Responsibilities:

• Let's be honest - we're hiring you to FIND and CLOSE deals. If this is interesting, keep reading! If this isn't something you excel at, become great at it and then apply for the role! You should be outgoing, personable and passionate about the business you represent.
   
• This is an outbound role. While you'll eventually be able to mine our CRM for old leads, we're looking for you to do prospecting and identify, target, qualify and pursue e-commerce companies.
   
• You'll then use your charming personality and consultative approach to network, call and use various marketing techniques to build a relationship with these individuals and demonstrate our value.
   
• Then you'll aggressively close the deals that make sense for both the customer and us. It needs to be a win-win.
   
• You'll be measured on a few things - quota attainment, pushes, pipeline, win/loss ratio, days to close, opportunity size, etc.
   
• At times, you'll attend association meetings, trade shows or travel to meet with prospects or partners. These may be within the US or in other countries. At the trade shows you'll be helping to do everything from setting up the booth to manning it to selling to helping break it down. Nothing is too good for our people! Even the CEO will get people coffee.
   
• We'll expect you to do things you don't like. For example, you'll need to maintain accurate information of your activities, next steps, probabilities, communications and more within our Salesforce CRM. It's not just schmoozing. You need to capture the information about your schmoozing.
   
• While you'll be part of the overall company team, we expect you to own your entire sales process from new lead outreach to opportunity management to closing. Even though we will be managing you, we don't want to be micromanaging you. We're focused on results, not on the number of activities.
   
• Eventually we'll expect you to be able to perform  product demonstrations for qualified leads. In the meantime, we'll give you help from our team. But we want to know you're a fast learner.
   
• We expect everyone to contribute to our sales playbook on a regular basis. Update what works and what doesn't work. Add resources, email and questions examples and more.

VIDEO INFORMATION:

If you'd like to consider the role, part of our process is to have candidates send us a video (private/unpublished upload to Youtube or similar) that showcases what an amazing person you are. Don't make up a personality. Put the one you have front and center.

We'd love to hear answers to the following questions and the video should be no longer than 10 minutes. If you have any questions first, please feel free to email us. But.. no video, no moving forward.

• Intro yourself
• What makes you a great account exec?
• Describe your sales techniques/process.
• Describe how you prospect.
• What other business aspects are you GREAT at?
• Sell us on yourself.
• What objections do you think we'd have to hiring you and how would you respond to them?

Qualifications

There are a few things we're looking for:

• All the blah blah blah stuff like strong networking and relationship building ability, high attention to detail, with a process and solution-oriented mindset, experience working in a startup environment, track record of meeting and exceeding your sales quota, great writing skills, great research skills, yada yada yada.
   
• Experience in e-commerce - specifically with selling on marketplaces like eBay, Amazon and Walmart and/or multichannel e-commerce strongly preferred. Be sure to highlight this.
   
• We're looking for strong hunters. We don't care about your gender, sexuality, race, religion, political leanings, how obnoxious you are or anything else. We want someone hungry for closes, but not so hungry that they close the wrong deals. Ethics are more important than closing, but closing deals is a very close second (although closing no deals and claiming it's for ethical reasons won't fly).
   
• We do a lot of work with companies in the auto/moto industry so experience in the technicalities of this industry is highly preferred.
   
• You have to work well well and play well with others.
   
• Previous experience working with B2B SaaS would be preferred.
   
• We don't care about college degrees. We do care that you have excellent writing and presentation skills.
   
• There is some travel involved but it's not extensive. You'll need a passport and, um, we don't pay for first class seats but if you want to pay for your own upgrades, feel free to grab extras for us too.
   
• We strongly prefer people who don't take everything completely seriously. Well, except for closing. That needs to be taken completely seriously. But the rest of the stuff? We like people who enjoy life.
   
• If you're looking for a 9 to 5 job, you shouldn't apply. However we also believe in quality of life and family.. so if you work too much we'll tell you to go spend time doing something else for a bit.

Additional Information

We invest in our people and expect them to invest in us.

Compensation

Completely dependent on your experience.

• Are you fairly new without a lot of references behind you? Then we'll probably start you at $35k-$45k and give you a bunch of commission. You could make between $75k-$100k in the twelve months after you get to know how to sell what we do. 
   
• Are you walking in with a experience selling for a mutlichannel e-commerce company and have a list of prospects you can get on board quickly? Then we might pay you $75k-$100k base plus a bunch of commissions and you will make north of $200k when you meet your quota. Exceed it? It has no limits.
   
• Want to "try before you buy" or do this part time? We'll put you on commissions only with a lower quota (we still do quotas because we have to have some way of measuring your success) and the sky is the limit. Well, maybe not the sky. We're not sure what the sky has to do with commissions. But hopefully you catch our drift.

I guess we're saying we'll fairly compensate you based on the value you bring to us at the start, and then we'll work our way up from there. Not only are we looking for win-win opportunities with our customers, but we want a win-win with each of our team members.

Position Type

Full-Time / Part-Time

Position Location

Anywhere in the world. This world. Not another world. But you will need to work US time zones.