Top E-commerce Executive jobs in Akron, OH

Top E-commerce Executive develops and articulates the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Evaluates and recommends e-commerce investments & initiatives and leads the development of business cases and marketing plans. Being a Top E-commerce Executive identifies opportunities for innovation and expansion of customer engagement and revenue using data and analytics to study traffic, trends, customer touchpoints, and pain points. Partners with stakeholders across the organization to optimize digital channels. Additionally, Top E-commerce Executive prioritizes and plans technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to top management. The Top E-commerce Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top E-commerce Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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E-Commerce Customer Support
  • Famous Supply
  • Akron, OH FULL_TIME
  • Famous Supply has an exciting opportunity for you to join our eCommerce team. The E-Commerce Customer Support associate is responsible for taking incoming customer inquiries that require e-commerce support, along with making outbound calls to increase awareness and drive traffic to the company’s website. This role requires someone who can multitask in a fast-paced environment while being helpful and friendly to customers.

    Primary Job Responsibilities

    · Follow communication scripts and use knowledge of company’s products and services to generate interest and drive traffic to company’s website

    · Take incoming calls, text, chats & emails from customers needing support utilizing company’s website, or on company’s products and services

    · Identify customer needs, research issues, resolve complaints, and provide solutions

    · Handle moderate to large volume of inbound & outbound calls in a timely manner

    · Maintain ownership of customer inquiries throughout the lifecycle of the request, including follow-ups with other team members

    · Create a great impression by going above & beyond with customer service, ensuring that all questions and concerns are handled appropriately

    · Meet daily targets for yourself and your team, and achieve all objectives for service, productivity & quality of customer interactions

    · Create and maintain record of daily actions using company’s CRM platform

    · Identify opportunities for driving sales and revenue of the company’s existing products

    · Accurately cross reference products by way of specification sheets

    · Any other tasks and/or projects assigned by manager

    Required Experience and Skills

    · Experience working in a customer-support role

    · Comfortable contributing to a Team

    · Demonstrated ability for creative problem-solving

    · Moderate to advanced computer skills with knowledge of Microsoft Office (Outlook, Excel, Teams) and CRM

    · Strong active-listening and verbal communication skills

    · Above average time management skills

    · An understanding of online shopping and customer needs, especially as it relates to B2B is a bonus

    · High school degree or equivalent

    What Makes Us Famous!

    • Health, Vision, and Dental Insurance
    • Paid Time Off (Vacation and Holidays)
    • Paid Maternity and Paternity Leave
    • 401K Employer Match
    • Bonus Opportunity
    • Strong Culture through our 40 Fundamentals
    • Family Atmosphere
    • Health and Wellness Coaching
    • Fitness Reimbursement Program
    • Associate Referral Bonus Program
    • Learning and Development Opportunities
    • Leadership Development Program
    • Career Growth Opportunities

    Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

    Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

    To learn more about what makes us Famous, visit Famous-Supply.com!

    We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.

  • 1 Month Ago

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Project Coordinator
  • Top Craft Casework
  • Barberton, OH FULL_TIME
  • TopCraft, Inc. located in Barberton, OH is looking for a highly organized and detail-oriented individual to join our team as a Project Coordinator. The Project Coordinator will be responsible for assi...
  • 13 Days Ago

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Millwork Cabinet Maker
  • Top Craft Casework
  • Barberton, OH FULL_TIME
  • TopCraft, Inc. located in Barberton, OH is looking for hourly full-time Cabinet Makers. As a Cabinet Maker you will be responsible for the fabrication and assembly of quality custom products. Qualifie...
  • 1 Month Ago

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Cdl teams top pay in
  • U.S. Xpress
  • Akron, OH FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / split with average 5,500 miles per week!...
  • Just Posted

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Cdl teams top pay in
  • U.S. Xpress
  • Streetsboro, OH FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / split with average 5,500 miles per week!...
  • Just Posted

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Cdl teams top pay in
  • U.S. Xpress
  • Kent, OH FULL_TIME
  • Your team can average $200,000 or more! Don't Wait, Call Now! 956-446-0838 Team Drivers : Up to $15,000 Sign-On Bonus / split with average 5,500 miles per week! Don’t have a team partner? We will help...
  • Just Posted

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0 Top E-commerce Executive jobs found in Akron, OH area

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Production Artist
  • Arhaus
  • Hudson, OH
  • Arhaus was founded in 1986 on a simple idea: Furniture and dcor should be sustainably sourced, lovingly made, and built ...
  • 3/28/2024 12:00:00 AM

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Senior Logistics Engineer
  • DSV Solutions LLC
  • Streetsboro, OH
  • Job Description Job Description >> The Solution for your Logistics Engineering Career? A Challenging role with DSV Solut...
  • 3/28/2024 12:00:00 AM

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Fulfillment Associate
  • SFI Cuyahoga Falls, Ohio
  • Brecksville, OH
  • Job Description Job Description Staffinders INC is currently looking for Fulfillment Associates in the Brunswick area! W...
  • 3/27/2024 12:00:00 AM

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E-Commerce Marketing Associate (Creative) (Hybrid Remote) (Entry-Level)
  • Reli.
  • Cleveland, OH
  • Reli. is a rapidly growing eCommerce company selling on Amazon (www.amazon.com/reli), Walmart, Shopify (ShopReli.com), a...
  • 3/26/2024 12:00:00 AM

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Warehouse Associate
  • Murdock Industrial Inc
  • Akron, OH
  • Job Description Job Description Warehouse team members are responsible for performing an array of duties such as receivi...
  • 3/26/2024 12:00:00 AM

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E-Commerce Marketing Associate (Analytical) (Hybrid Remote) (Entry-Level)
  • Reli.
  • Cleveland, OH
  • Reli. is a rapidly growing eCommerce company selling on Amazon (www.amazon.com/reli), Walmart, Shopify (ShopReli.com), a...
  • 3/25/2024 12:00:00 AM

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Customer Service Team Leader
  • romb.co.uk
  • Kent, OH
  • - Customer Service Team Leader ** Customer Service Team Leader** Description Title: Customer Service Team Leader. Locati...
  • 3/25/2024 12:00:00 AM

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National Account Manager
  • GHA Technologies, Inc
  • Richfield, OH
  • $50 an hour, $2,500 New Hire Training Bonus for the first five training days! GHA Technologies, Inc. has become the #1 E...
  • 3/25/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top E-commerce Executive jobs
$246,320 to $406,665
Akron, Ohio area prices
were up 1.6% from a year ago

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