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POSITION SUMMARY:

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

Primary duty is to act as a liaison between Conference Services and groups for all amenity sales. Visualize and create gift baskets for groups/VIP guests. Oversees amenity and e-commerce reorders for the department. This person will also work with the Inventory Control Supervisor to ensure that all merchandise has been received, ticketed, and sent to the stores in a timely manner and that the Receiving Room is always stocked. This person will keep track of the e-commerce inventory via Shopify. Will fulfill online orders for each day to be shipped out by the inventory manager.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Visualize and create gift baskets/boxes for groups/VIP guests
• Buy all reorders for amenities and e-commerce platforms
• Help control inventory with available systems. I.e., Yellow Dog.
• Place new/reorders in a timely manner
• Places Adaco orders and reconciles monthly Adaco statements.
• Work with vendors on damaged merchandise and write-outs.
• Enters POs into Yellow Dog
• Assist on the sales floor as necessary.
• Sets up parts on specific merchandise.
• Work closely with staff in regards to re-orders of selling/non-selling items
• Attend and participate in weekly group resume meetings.
• Maintain retail buying office.
• Work with the Operations Manager and Inventory Control Supervisor on all cycle counts and research discrepancies as needed.
• Oversee – E-commerce website, special orders, retail catalogue orders.
• Gift Coordinator for all groups coming to the hotel.
• Sends welcome letter to group contacts with gift ideas for the group.
• Orders and prepares all amenities for groups.
• Ensures that all paperwork and charges for the amenities are completed in a timely manner.
• Other Job duties assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Excellent communication skills.
• Two years’ experience in retail e-commerce is a plus. 
• Computer-friendly with an emphasis on Excel and Word.  
• Must be able to speak English.
• Must be able to work flexible hours, including nights, holidays, and weekends.
• Must be able to create gift baskets, boxes, and bags.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS:

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

• Attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental, and vision insurance. Long-term and short-term disability insurance
• Employee and educational assistance program
• Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in associate break areas

Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

• Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
• Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

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