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Job details

The E-commerce Creative Coordinator for Meissner Sewing Online will be responsible for the execution of Ecommerce oriented marketing and creative content, website refreshes/enhancements, strategic merchandizing, QA efforts as well as inventory management, asset trafficking & class setup, product setup and customer service point person.

This candidate will also plan and coordinate timing for refreshes and all site projects that require copy, creative, & engineering resources from inception through launch to ensure both deadlines & business goals have been successfully accomplished. The candidate will accomplish this by working closely with key cross functional teams to plan and prioritize project tasks.

This role will work very closely with the following teams: Marketing and Customer Care. This position reports into the Director of Marketing. The Candidate should be highly organized, meticulous, and comfortable with excel, Shopify and some design. A passion for online and the sewing/crafting industry is a must. Excellent communication skills, deadline oriented & strong attention to detail is also a must.

PRODUCT/DATABASE SUPPORT:

• Responsible for ongoing maintenance and updates to the product database, including addition of new products (gather product details/images/copy) and continually monitoring/changing outdated information (e.g. discontinued products, price, etc.) and actively merchandising for optimal site experience
• Oversee and monitor product inventory daily, including forecasted quantities of saleable and sample products as well as out of stock items and arrival of new product launches – ensuring updates are made in a timely manner and communicating to external & internal teams
• Gather creative and graphic assets for digital distribution online and on social media.
• Help develop graphic assets needed each month for digital use with strong monetization strategy.
• Continually monitor brand site online promotions and proactively notify team of any changes that need to be made.
• Participate in Online planning meetings regarding new product launches, emails, promotions, etc. Assess new programs and promotions based on historical analysis. Take and distribute meeting notes

MARKETING/SITE SUPPORT

• Management of promotional samples for the creation of digital assets
• Communication liaison to Customer Service team with regards to customer issues/comments, as well as keeping the Customer Service team apprised of updates in marketing calendar/promotions

• Maintain marketing & content calendars and distribute updates to Online, Customer Service teams
• Assist in QA of special ecommerce projects

Qualifications

Skills:

• 0-2 years’ related experience; online experience a plus – Shopify preferred
• Bachelor’s Degree
• MS Office with proficiency in Excel, Data entry or project management a plus
• Detail-orientated individual with strong organizational skills
• Excellent verbal and written communication skills. Strong communicator, highly organized, strong ability to multi-task and prioritize in a face-paced environment
• Embraces both big picture objectives and keen ability to follows through on details
• Excellent at working toward a deadline, keeping projects on track
• Excellent time management skills
• Positive, committed attitude