Top Economic Executive jobs in Tempe, AZ

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

ADMINISTRATIVE SECRETARY 2

Job Location : Address : Division of Developmental Disabilities (DDD)

2800 North Highway 87, Coolidge, Arizona, 85128 Posting Details : Salary : $31,000.00 - $34,000.00

Grade : 13

Closing Date : April 24, 2024 Job Summary :

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life.

DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.

az.gov; or click on the link here to view Our DES' video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Secretary 2.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven.

These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Our Administrative Secretary 2 position is responsible for directing the flow of incoming calls to where they need to go based on the needs of the caller and greeting members, visitors, and employees as they arrive.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties :

Essential Duties and Responsibilities include but are not limited to :

Provides clerical and administrative support to Arizona Training Program Center (ATPC) unit managers as directed. Manages and ensures meetings and appointments are place on unit managers' calendars and reserves the conference rooms.

Researches and responds to inquiries for information, issues and concerns requested by staff and the public both in person and by telephone.

Answers the telephone, screen calls, and refers customers to the appropriate person following administration and office guidelines.

Takes accurate messages and routes to the appropriate person.

Greets visitors, issues visitor passes and directs visitors; types correspondence (i.e., reports, memos, emails, etc.);

creates and modifies spreadsheets and presentations; performs filing. Ensures confidentiality and privacy of information.

Explains and facilitates job applications for walk-in candidates. Refers unresolved customer complaints to designated departments for further investigation.

• Checks in and out offices and vehicle keys; schedule and coordinates use of vehicles from motor pool. Secures and places monies received in the safe and is responsible for reconciling monies in safe to ledger and then logs recompilation results.
• Provides support including mailing, scanning, faxing, and copying of documents. Maintains electronic and hard copy filing systems.
• Opens, sorts, and distributes incoming correspondence. Performs data entry and scans documents. Ensures office equipment functions properly and staff are properly trained.
• Responsible for ordering, verifying receipt of, and ensuring supplies inventory are properly maintained.

Knowledge, Skills & Abilities (KSAs) :

Knowledge in :

• Communication etiquette and switchboard operation
• Office management systems and procedures
• Administrative and clerical procedures and systems such as word processing, managing files, and records, other office procedures
• Principles, processes, practices, and techniques for providing customer and personal service
• Communication, conflict resolution, mediation, and collaboration techniques
• Policies and procedures, federal law related to employees, and safety and accessibility standards required in office and other working environments

Skills In :

• Making travel, meeting and event arrangements, and managing calendars
• Interpersonal relations with internal and external stake holders
• Oral and written communication, typing, data entry, and problem solving
• Effective time management and organizational skills for managing and prioritizing tasks

Ability to :

• Remain calm and professional in dealing with potentially upset guardians and other emergency situations
• Use and operate standard office equipment, switchboard, computer systems (Microsoft Word, Excel, Power Point, Outlook, and internet), two-way radios, etc.
• Organize, prioritize work, multi-task, and attention to detail
• Learn and apply State, Department of Economic Security (DES), and Arizona Training Program Center (ATPC) policies, procedures, and directives
• Open, screen, sort, and route incoming mail appropriately
• Screen and refer incoming telephone calls to appropriate staff
• Work independently or collaboratively with a group

Selective Preference(s) :

The ideal candidate for this position will have :

• Experience interacting and dealing with public in a customer service environment
• Experience operating a switchboard

Pre-Employment Requirements :

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply : Driver's License Requirements.

Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks.

The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training.

An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

• Employees shall have a valid Level One Fingerprint Clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults.
• Candidates for this position are subject to a search of both the Child Protective Services Central Registry pursuant to A.

R.S. 8-801 and the Adult Protective Services pursuant to A.R.S. 46-459.

• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

The Arizona Department of Economic Security offers a comprehensive benefits package to include :

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work / life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement :

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period.

The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us :

For questions about this career opportunity, please contact us Johanna Valdiviezo at 480-919-6798 or JValdiviezo@azdes.gov.

The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-9191-6797 or JValdiviezo@azdes.

gov. Requests should be made as early as possible to allow time to arrange the accommodation.

Last updated : 2024-04-20