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General Maintenance Technician

Job Title: General Maintenance Technician 

Company Job Code: Customer Location

FLSA Status: Non-Exempt 

Division/Department: Operations/Customer Location

EEO Code: 

Reports to: Maintenance Manager

Last Revision Date: November 2019

SUMMARY

Perform work to keep machines, mechanical equipment, or the structure of an establishment in repair. Duties may involve using hand or power tools or equipment; mechanical equipment; installing, aligning, and balancing new equipment; and repairs for facilities.

Benefits offered: Medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, paid time off and paid holidays.

Tasks

1. Repair or replace defective equipment parts using hand tools and power tools, and reassemble equipment.
2. Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate.
3. Inspect drives, motors, and belts, check fluid levels, replace filters, and perform other maintenance actions, following checklists.
4. Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.
5. Shovel snow from walks, driveways, and parking lots, and spread salt in those areas.
6. Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary.
7. · Inspect, operate, and test machinery and equipment in order to diagnose machine malfunctions.
8. Record maintenance and repair work performed and the costs of the work.
9. Clean and lubricate shafts, bearings, gears, and other parts of machinery.
10. Dismantle devices to gain access to and remove defective parts, using hoists, cranes, hand tools, and power tools.

Knowledge

1. Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
2. Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
3. Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

1. Equipment Maintenance – Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
2. Repairing – Repairing machines or systems using the needed tools.
3. Troubleshooting – Determining causes of operating errors and deciding what to do about it.
4. Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
5. Installation – Installing equipment, machines, wiring, or programs to meet specifications.
6. Equipment Selection – Determining the kind of tools and equipment needed to do a job.
7. Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
8. Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
9. Operation Monitoring – Watching gauges, dials, or other indicators to make sure a machine is working properly.
10. Coordination – Adjusting actions in relation to others' actions.
11. Speaking – Talking to others to convey information effectively.
12. Equipment selection – Determining the kind of tools and equipment needed to do a job.
13. Time management – Managing one’s own time.

Abilities

1. Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 
2. Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). 
3. Manual Dexterity – The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. 
4. Multilimb Coordination – The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. 
5. Near Vision – The ability to see details at close range (within a few feet of the observer). 
6. Arm-Hand Steadiness – The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. 
7. Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). 
8. Visualization – The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. 
9. Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense. 
10. Finger Dexterity – The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. 
11. Control precision – The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. 
12. Oral comprehension – The ability to listen to and to understand information and ideas presented through spoken words and sentences. 
13. Static strength – The ability to exert maximum muscle force to lift, push, pull, or carry objects. 
14. Extent flexibility – The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. 
15. Speech recognition – The ability to identify and understand the speech of another person.

Work Activities 

1. Inspecting Equipment, Structures, or Material – Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. 
2. Performing General Physical Activities – Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. 
3. Controlling machines and processes – Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). 
4. Handling and Moving Objects – Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. 
5. Communicating with Supervisors, Peers, or Subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 
6. Communicating with Supervisors, Peers, or Subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 
7. Getting Information – Observing, receiving, and otherwise obtaining information from all relevant sources. 
8. Identifying Objects, Actions, and Events – Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. 
9. Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems. 
10. Controlling Machines and Processes – Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). 
11. Operating Vehicles, Mechanized Devices, or Equipment – Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. 
12. Repairing and maintaining mechanical equipment – Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Styles 

1. Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations. 
2. Independence – Job requires developing one’s own ways of doing things, guiding oneself with little or no supervisor, and depending on oneself to get things done.
3. Attention to Detail – Job requires being careful about detail and thorough in completing work tasks. 
4. Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. 
5. Self-Control – Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. 
6. Integrity – Job requires being honest and ethical. 
7. Initiative – Job requires a willingness to take on responsibilities and challenges. 
8. Analytical Thinking – Job requires analyzing information and using logic to address work-related issues and problems. ·
9. Concern for Others – Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. 
10. Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations.
11. Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace. 
12. Self-control – Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. 
13. Innovation – Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

ADDITIONAL RESPONSIBILITIES

Other duties as requested or assigned my management

KNOWLEDGE AND SKILL REQUIREMENTS

1. High school graduate or GED
2. Valid Driver’s License
3. Mechanical skills
4. Organization and planning
5. Customer service skills
6. Attention to detail
7. Physical ability to perform non-technical job requirements, constant walking, the ability to lift and pull and work under adverse weather conditions
8. Communication skills (verbal, written) and to gather feedback and get clarity on miscellaneous job duties. Prompt attention to sending and responding to email messages
9. While performing the functions of this job, the employee is occasionally required to lift, carry (up to 45 pounds), stoop, bend, kneel, climb, crawl, push, pull or perform other physical activities