Top Foreign Exchange Executive jobs in New London, CT

JOB SUMMARY

• Sells general merchandise to customers exercising professional selling techniques
• Works as part of a sales team to provide service which anticipates and exceeds customer expectations

DUTIES AND RESPONSIBILITIES

• Greets and engages customers in conversation for purposes of providing sales related assistance
• Assists in the selection of merchandise and suggests additional items to complement the customer’s selections
• Where applicable offers customers the opportunity to purchase extended product warrantees.
• Explains coverage benefits and price
• Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible
• Becomes knowledgeable regarding merchandise selected including proper setup use care characteristics of various product price points warrantee coverage etc
• Communicates product related information to customers knowledgeably and legibly
• Ensures assigned areas are fully stocked and merchandise is neatly arranged
• Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc
• Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc
• Completes sales transactions efficiently
• Thanks customers for their patronage
• As required performs cash register transactions
• Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner
• Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc
• Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits
• Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc
• Handles customer returns and problems tactfully and efficiently
• Applies store policies consistently and intelligently ensuring customer satisfaction as the end result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft
• Unpacks stages and moves merchandise as assigned
• Assists in creating store displays and in performing periodic inventories
• Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely
• Eligible for and participates in applicable commission and gainsharing sales incentive programs
• Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc..
• Performs other related duties as assigned

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate.

This includes:

• Plexi-glass guards at cash registers
• Managers conducting in-store health screenings of each associate prior to shift
• Cleaning protocols that include hand sanitizer and supplies to clean throughout the day
• Social Distancing by maintaining at least six feet between yourself and shoppers
• Face masks and gloves for Associates to wear during their shifts

QUALIFICATIONS

• No experience required

• High school graduate or equivalent preferred