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Position Overview | Account Executive

Position Summary:

The Account Executive is responsible for the overall business development target achievement in sales to both existing and support of new client bases. The Account Executive serves as the primary point of contact in the new sales acquisition process, maintaining the relationship in an ongoing account role in the client journey. In both new and existing sales focuses, the Account Executive will develop high level sales strategies, qualify each opportunity in alignment with C2’s sales processes, and deliver sales proposals and contracts utilizing C2’s proven process. The role is a member of the Sales and Marketing team and also supports and collaborates with teammates to promote team success against overall sales goals.

The C2 Group is located in Grand Rapids, Michigan. We support a flexible and remote work environment. Our preference for this position will be candidates located in Michigan or the Midwest, allowing for occasional trips to Grand Rapids.

About C2:

The C2 Group is a Midwest based digital thought leader that creates and supports world class content management experiences. C2 drives digital value creation with our special blend of strategy, candor and team. We rely on trust and clear communication to do our work. The foundation of our culture is one of coaching and partnerships, enabling the talented people we work with, both internal and clients, to thrive.

Core Values:

• Intentional – Intent drives how we engage our work and interact with others. Deliberate action, focus, willingness, empathy, and staying calm under pressure each exemplify being intentional. We seek to be purposeful in our actions and thoughtful in our delivery.
• Enthusiastic – Enthusiasm shapes our actions while demonstrating knowledge, passion, and confidence. Our work requires maintaining a realistic and positive vision for the future. Whether it’s in service to team or task, we look to engage with a positive focus and energy.
• Low Ego – Maintaining a low ego provides the right context for serving others. While we are all talented and unique contributors, we realize success is ultimately a team pursuit. We aspire to be accountable, receptive to feedback, and team-oriented.

Education & Experience:

• Bachelor's degree specializing in business administration, IT, computer science or equivalent work experience.
• Minimum three (3) years selling custom software solutions.
• One (1) to two (2) years of experience managing digital projects and account relationships.
• Experience translating technical information to non-technical users.
• High level understanding of digital project life cycle and resource allocation.
• Experience managing client relationships and overall satisfaction.
• Experience delivering sales pitches to clients, or similar experience.
• Understanding of resource planning and developing high level plans based on capacity.

Interviews for this role will begin in April.