Top Labor Relations Executive jobs in Kingsport, TN

Top Labor Relations Executive oversees the design, implementation and maintenance of an organization's labor relations program and policies. Represents the organization in labor-management relations, including contract negotiations and arbitration cases. Being a Top Labor Relations Executive administers and interprets collective bargaining agreements, and establishes policies for reporting and addressing grievances. Requires a bachelor's degree. Additionally, Top Labor Relations Executive typically reports to top management. The Top Labor Relations Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Labor Relations Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Top Labor Relations Executive jobs

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Executive Relations Specialist
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist
    Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued customers.

    Responsibilities include providing customer service to EarthLink customers via phone and email. You will answer basic product, billing, technical and other customer service issues with a focus on problem resolution and customer retention. For this role, you will work closely with technical support, Product Support, and EarthLink Sales and Support management staff to ensure that issues are resolved and communicated with timeliness, professionalism, and with a focus on Earthlink’s values and goals.
    We strive to constantly exceed expectations both internally and externally, while providing our customers with reliable and affordable products.
    This is not a remote position. You must live within an hour of and be able to commute to our facility on a daily basis. All applicants must complete a background check and drug screen.
    Essential Duties and Responsibilities:
    • As an Executive Relations Specialist, you will be responsible for Customer Service activities on behalf of EarthLink. These will be inbound phone calls from consumers, and/or Executive escalations from the EarthLink management team.
    • Manage numerous inbound interactions in a timely manner.
    • Assist customers with customer service and issue resolution.
    • Your goal is to establish rapport, deliver maximum value, overcome dissatisfaction, and manage issues from EarthLink customers with a goal of satisfactory resolution, customer retention, and relationship/reputation management while maintaining above average customer satisfaction scores.
    • Troubleshoot advanced issues with customers EarthLink email, email clients and Internet service.
    • Maintain thorough knowledge of EarthLink systems and products.
    • Manage numerous inbound interactions in a timely manner.
    • Assist potential customers with customer service and issue resolution.
    • Understand customer needs and determine an appropriate course of action to meet those needs.
    • Work under time constraints, and process information quickly and accurately.
    • Engage with customers and build sustainable relationships by exceeding their expectations.
    • Manage activities within statistical and operational guidelines and goals.
    • Other duties as assigned.
    Education/Experience/Qualifications:
    • Sense of ownership and pride in your performance and its impact on EarthLink’s success
    • Critical thinking and problem-solving skills
    • High School Diploma or GED
    • 1 years of customer service experience (preferred)
    • 1 years of contact center experience (preferred)
    Skills:
    • Previous hospitality/customer service experience
    • Strong customer service skills, including the ability to listen to the customer's needs and handle challenging interactions while maintaining a positive attitude.
    • Good organizational skills
    • Ability to work in a fast-paced and changing environment, process information quickly and deal professionally with customers of various experience levels and communication styles.
    • Basic computer skills
    • Strong strategic, conceptual, analytical thinking and decision-making skills
    Supervisory Responsibilities: None
    Work Environment:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.
    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
  • 7 Days Ago
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Executive Relations Specialist Tier I
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist Tier I Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued ...
  • 5 Days Ago
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Experienced Carpenters in Dumfries, VA
  • Signature Labor Services
  • Duffield, VA FULL_TIME
  • Immediate need for skilled Carpenters in Dumfries, VA for a long term project PAY: $28-$30 HR/DOE $200 Sign-on Bonus after 30 Days NO PER DIEM OFFERED Responsibilities: Framing, constructing decking, ...
  • Just Posted
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Masonry Tradesman
  • Signature Labor Services
  • Cumberland, KY FULL_TIME
  • Salary: $24 - 32 per hour Reference: JOB-1323 Masonry Tradesman needed in Baxter KY Pay: $24 - $32 HR/DOE Per Diem available for employees traveling 1 hour from job site! PAID WEEKLY! Responsibilities...
  • 4 Days Ago
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Retail Vape Sales Associate - Elizabethton
  • Rocky Top Vapor, LLC
  • Elizabethton, TN FULL_TIME
  • Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
  • Just Posted
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Dishwasher/Food Prep
  • Little Top Drive Thru
  • Greeneville, TN PART_TIME,FULL_TIME
  • Job Overview:We are seeking a skilled and detail-oriented Food Preparation Worker to join our team. As a Food Preparation Worker, you will be responsible for assisting in the preparation of meals, ens...
  • Just Posted
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0 Top Labor Relations Executive jobs found in Kingsport, TN area

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Customer Consultant
  • American Systems TN, LLC
  • Kingsport, TN
  • Job Description Job Description We are seeking a Customer Consultant to join our team! You will be responsible for helpi...
  • 4/23/2024 12:00:00 AM
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Customer Service Representative
  • Community Choice Financial Family of Brands
  • Kingsport, TN
  • Overview: As a Customer Service Representative (CSR), you will use your love for business, people, and the community cou...
  • 4/22/2024 12:00:00 AM
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Patient Service Representative (FT) BHMA Float Pool
  • BHMA FLOAT POOL
  • Johnson City, TN
  • Patient Service Representative (FT) BHMA Float Pool Job ID: 0044V0 BLUE RIDGE MEDICAL MANAGEMENT Office/Clerical - BHMA ...
  • 4/22/2024 12:00:00 AM
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Patient Service Representative (FT) Family & Internal Med - Johnson City, TN
  • BHMA Family Medicine and Internal Medicine MedTech JC
  • Johnson City, TN
  • Patient Service Representative (FT) Family & Internal Med - Johnson City, TN Job ID: 004EPF WMA Office/Clerical - BHMA F...
  • 4/22/2024 12:00:00 AM
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Patient Service Representative (FT) Outpatient Clinic, Knob Creek - Johnson City
  • WCS Outpatient Clinic Johnson City Knob Creek
  • Johnson City, TN
  • Patient Service Representative (FT) Outpatient Clinic, Knob Creek - Johnson City Job ID: 004E8W CARDIOVASCULAR ASSOCIATE...
  • 4/21/2024 12:00:00 AM
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Customer Service Representative (Loan Consultant II)
  • Lendmark Financial Services, LLC
  • Kingsport, TN
  • At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our...
  • 4/19/2024 12:00:00 AM
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Patient Care Coordinator
  • BELTOPIA LLC
  • Kingsport, TN
  • Job Description Job Description Patient Care Coordinator At Beltone, we believe the best way to offer our patients premi...
  • 4/19/2024 12:00:00 AM
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Customer Service Representative
  • Community Choice Financial Family of Brands
  • Kingsport, TN
  • Overview: As a Customer Service Representative (“CSR”), you will use your love for business, people, and the community c...
  • 4/16/2024 12:00:00 AM
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About Kingsport, Tennessee

Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina. The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Labor Relations Executive jobs
$205,109 to $333,712
Kingsport, Tennessee area prices
were up 1.3% from a year ago
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