Top Learning (Knowledge) Executive jobs in Kingsport, TN

Top Learning (Knowledge) Executive ensures that all employees have access to pertinent business information and knowledge. Accountable for design, development, and release of knowledge systems, applications, and services for all business functions. Being a Top Learning (Knowledge) Executive requires a bachelor's degree. Typically reports to a top management. The Top Learning (Knowledge) Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Learning (Knowledge) Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

Recently Added Top Learning (Knowledge) Executive jobs

A
Knowledge Management Specialist
  • Appalachian State University
  • Boone, NC FULL_TIME

  • Posting Details

    Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

    Position Summary Information

    Classification Title
    Technology Support Analyst

    Working Title
    Knowledge Management Specialist

    Working Location (City, State)
    Boone, NC

    Job Category
    3

    Position Number
    092921

    Department
    Information Technology Service - 205400

    Description of University
    Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

    Minimum Qualifications
    Graduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position’s role; or graduation from a four year college or university and one year experience in the information technology field related to the position’s role; or graduation from a four year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year for year for the required education.
    Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.
    Degrees must be received from appropriately accredited institutions.

    License/Certification Required

    Essential Job Functions
    The primary mission of Information Technology Support Services (ITSS) is to provide technology support and consultation to the faculty, staff and students of Appalachian State University. ITSS consists of a communication and instructional support team, a desktop support team, and call-in help desk team, a walk-in technology support center, and copier services.

    Job duties and responsibilities of the Knowledge Management Specialist include:
    • Coordinate, write, edit, manage, publish, analyze, and maintain content for ITS Knowledge Base and websites.
    • Work with department colleagues and project managers to develop communication strategies for university projects.
    • Assess engagement and value of ITS online content via analytics and established metrics.
    • Represent ITS in cross-functional meetings with external departments and areas.
    • Collaborate closely with a variety of stakeholders, both internal and external, on all aspects of communication projects.
    • Design and deliver accessible, user-friendly content for documentation in Confluence, Jira and Drupal spaces.
    • Perform other duties as assigned.

    Knowledge, Skills, & Abilities Required for this Position
    • Knowledge of Jira Service Desk, Confluence Knowledge Base Management, Google Suite, Drupal, and Canva
    • Ability to plan, develop, and execute communications within a strategic project framework
    • Experience with screen recording tools and Adobe Creative Suite applications
    • Excellent communication skills (oral and written), interpersonal, and organizational skills are required
    • Demonstrated ability to present and explain complex technical topics, problems, and alternative solutions to varying audiences
    • Writing experience for communicating and breaking down complex technical processes and systems for diverse audiences with varying ranges of experience
    • General knowledge of enterprise-level, multi-user computing environments utilizing Microsoft Active Directory, SCCM, and JAMF
    • Knowledge of Windows, MacOS/OSX, iOS, and Android operating systems
    • General knowledge of enterprise-level networking and security topics
    • Client support soft skills including:
      • the ability to prioritize a multitude of tasks with or without direct supervision
      • the ability to maintain positive working relationships with the campus community
      • the ability to communicate complex technological concepts clearly and efficiently
      • the ability to anticipate the needs of constituent clients proactively.


    Preferred Qualifications
    • Bachelor’s degree
    • Experience working with Confluence, Google Suite, Drupal, Canva.
    • Experience planning, developing, and executing communications within a strategic project framework.
    • Experience with screen recording tools and Adobe Creative Suite applications.
    • Excellent communication skills (oral and written), interpersonal, and organizational skills are required.
    • Demonstrated ability to present and explain complex technical topics, problems, and alternative solutions to varying audiences.
    • Writing experience for communicating and breaking down complex technical processes and systems for diverse audiences with varying ranges of experience.

    Type of Position
    Permanent Full-Time

    Staff/Non-Faculty
    Staff/Non-Faculty

    Appointment Type
    1.00

    Work Schedule/Hours
    Monday through Friday 8:00am-5:00pm. Rarely, this position may be authorized to work overtime during periods of unusually high workload or to service special events.

    Number of Hours Per Week
    40

    Number of Months Per Year
    12

    Mandatory Staff
    No

    Physical Demands of Position
    Light-to-moderate

    Overall Competency Level
    Journey

    Salary Grade Equivalency
    IT03

    Salary Range

    Anticipated Hiring Range
    $61,830-$64,303

    Required Functional Competencies to Successfully Perform Job Duties.
    Consultancy Skills:
    • Communicate effectively and clearly to clients about technology issues and solutions.
    • Provide meaningful educational opportunities to clients with regard to technology utilization.
    • Interact with colleagues, primarily other members of the Desktop Support Specialists, Technology Help Desk, Technology Support Center, and Learning Spaces groups, to develop and disseminate institutional knowledge.


    Planning & Organizing:
    • Collaborate with project managers to plan project communication strategies.

    Project Management:
    • Develop and lead instructional workshops and other classes and tranings.
    • Provide clear and concise technical documentation in the Appalachian Technology Knowledge Base.

    Technical Knowledge:
    • Work with Confluence, Google Suite, Drupal, Canva to develop instructional materials
    • Work with screen recording tools and Adobe Creative Suite applications.

    Technical Solution Development:
    • Works independently with general supervision and exercises judgment within defined guidelines and practices to determine appropriate action.

    Technical Support:
    • Independently resolves problems through advanced systems analysis and troubleshooting procedures.

    Pay will be commensurate with applicant competencies, budget, equity and market considerations.

    Posting Details Information

    Posting Date
    04/14/2024

    Closing Date
    05/05/2024

    Competency Level Statement
    Management will only consider applicants who meet the required competencies.

    Special Instructions to Applicants
    Please submit a cover letter, your resume, and three professional references.

    Search Chair Name
    Ellen Burnette

    Search Chair Email
    burennetteg@appstate.edu

    Applicant Pool Preference
    External (Post on the Web)

    Posting Number
    201502582P

    Quick Link
    https://appstate.peopleadmin.com/postings/45486
  • 8 Days Ago
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A
Knowledge Management Specialist
  • appstate
  • Boone, NC FULL_TIME
  • The primary mission of Information Technology Support Services (ITSS) is to provide technology support and consultation to the faculty, staff and students of Appalachian State University. ITSS consist...
  • 8 Days Ago
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R
Retail Vape Sales Associate - Elizabethton
  • Rocky Top Vapor, LLC
  • Elizabethton, TN FULL_TIME
  • Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
  • 1 Day Ago
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R
Retail Vape Sales Associate - Johnson City
  • Rocky Top Vapor, LLC
  • Johnson, TN FULL_TIME
  • Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
  • 7 Days Ago
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U
Cdl teams top pay in
  • US Xpress- Teams
  • Boone, NC FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Don't Wait, Call Now! 956-633-2944 Team Drivers : Up to $15,000 Sign-On Bonus / ...
  • Just Posted
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W
Server waitstaff
  • Waffle House - Rocky Top Waffles
  • Elizabethton, TN FULL_TIME
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full time and part time servers (all shifts). Being in the People Business, we don’t j...
  • 29 Days Ago
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0 Top Learning (Knowledge) Executive jobs found in Kingsport, TN area

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Office Assistant Home Health
  • LHC New
  • Kingsport, TN
  • Summary At SunCrest, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful ...
  • 4/24/2024 12:00:00 AM
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S
DETENTION OFFICER
  • Southwest Virginia Regional jail Authority
  • Duffield, VA
  • Job Description Job Description Supervises and maintains security and control of inmates within and during movement betw...
  • 4/23/2024 12:00:00 AM
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S
DETENTION OFFICER
  • Southwest Virginia Regional jail Authority
  • Abingdon, VA
  • Job Description Job Description Supervises and maintains security and control of inmates within and during movement betw...
  • 4/23/2024 12:00:00 AM
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D
Supervisory Transportation Security Officer
  • Department Of Homeland Security
  • Blountville, TN
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM
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S
Security Officer - Part Time
  • Securitas, Inc.
  • Kingsport, TN
  • Location: Location: Security Officer - Part Time in Kingsport, TN at Securitas Security Services USA Location * **Locati...
  • 4/21/2024 12:00:00 AM
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H
Account Executive - Equipment
  • Hobbs & Associates, Inc.
  • Blountville, TN
  • Job Description Job Description Job Title: Account Executive – Equipment Job Location: Tri-Cities, TN Reports To: Genera...
  • 4/20/2024 12:00:00 AM
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H
Account Executive - Air Distribution
  • Hobbs & Associates, Inc.
  • Blountville, TN
  • Job Description Job Description Job Title: Account Executive – Air Distribution Job Location: Tri-Cities, TN Reports To:...
  • 4/20/2024 12:00:00 AM
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O
Office Manager
  • Open Door Dental
  • Johnson City, TN
  • Office Manager The Office Manager is responsible for office and employee oversight. The Office Manager is one of the mos...
  • 4/20/2024 12:00:00 AM
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About Kingsport, Tennessee

Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina. The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Learning (Knowledge) Executive jobs
$180,252 to $288,379
Kingsport, Tennessee area prices
were up 1.3% from a year ago
View detail

What does a Top Learning (Knowledge) Executive do?

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