Top Learning (Knowledge) Executive jobs in Schenectady, NY

Top Learning (Knowledge) Executive ensures that all employees have access to pertinent business information and knowledge. Accountable for design, development, and release of knowledge systems, applications, and services for all business functions. Being a Top Learning (Knowledge) Executive requires a bachelor's degree. Typically reports to a top management. The Top Learning (Knowledge) Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Learning (Knowledge) Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Desktop Support Associate 16125
  • Knowledge Builders
  • Malta, NY CONTRACTOR,FULL_TIME
  • Desktop Support Associate

    You’ll report to the Senior Supervisor – Desktop Support/NA IT Manager. You’ll contribute to success of the business by leading and resolving the associates' technical issues and bringing amazing support.

    During a Typical Day, You’ll...

    · Proactively recognize, translate, and resolve technical issues affecting agents on site through reading between the lines and connecting the dots with your basic IT and desktop navigation knowledge

    · Provide user level technical support by installing, configuring, maintaining and troubleshooting PC hardware and software issues

    · Bridge an end-to-end resolution during the help ticket life cycle while performing administrative functions as required

    · Work to resolve issues over zoom by walking the associate through troubleshooting processes

    · Monitor and prioritize ticketed requests based on status, updates, and escalations

    · Your expected to be able to work closely with your supervisor and colleagues.

    · Must be able to up to 50lbs.

    Requirements

    What You Bring to the Role

    IT related bachelor's degree or equivalent experience in IT

    6 months BPO industry experience

    Basic IT knowledge and desktop support – basic hardware and software navigation and troubleshooting

    Passion to Seek First to Understand and translate – read between the lines to find a possible solution, teach and walk through how to reach that solution

    Execute walk throughs and solutions to the IT problem over zoom meetings

    Passionate and motivated to help others with your customer focused mindset and positive attitude

    Recognition and problem resolution for mid-to-high level customer service issues

    Independent decision-making

    Excellent communication skills, interpersonal skills and professional phone demeanor

    Experience with MS Office – Word, Excel and Outlook.

    Ability to learn internal, proprietary systems.

    Must be self-motivated, dependable, detail-oriented and enjoy working in a team-oriented environment.

    Analytical, with a sense of urgency and the capability to take individual initiative in role when.

    Must be able to work within the operational hours of 7:00 am – 7:00 pm Monday to Friday, Saturday from 8:00 am – 2:00 pm.

    This is a full time and 100% onsite position

    Benefits

    Health Care Plan (Medical, Dental & Vision)

    Retirement Plan (401k)

    Paid Time Off

    NexGenEAP wellness program

  • 23 Days Ago

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Knowledge Manager
  • Calhoun International, LLC
  • Honolulu, HI FULL_TIME
  • About Us:Calhoun International is an information technology and management consulting company providing innovative solutions to our clients. Our expertise ranges from strategic intelligence analysis a...
  • 1 Month Ago

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Knowledge Management Analyst
  • Peraton
  • Washington, NY OTHER
  • Basic Qualification:U.S. Citizen; eligible for U.S. Secret Security Clearance.Bachelor’s degree with 0 to 1 years; four (4) years of experience can be substituted in lieu of a bachelor’s degree..Exper...
  • 23 Days Ago

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Commercial Roofer
  • Executive Group
  • Amsterdam, NY FULL_TIME
  • About the Company: Executive Group, Inc. of Amsterdam, NY is a leading manufacturer and installer of custom furniture, fixtures, and equipment for prominent companies in the Hotel, Banking, and high-e...
  • 1 Month Ago

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Cabinet Maker
  • Executive Group
  • Amsterdam, NY FULL_TIME
  • Executive Group is a premiere manufacturer and installer of custom furniture, fixtures, and equipment for leading companies in the Hotel, Banking, and high-end Retail industries. Executive Group proud...
  • 26 Days Ago

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HR, Payroll, and Accounting Specialist/Assistant
  • Executive Group
  • Amsterdam, NY FULL_TIME
  • **Position Overview:** We are seeking a detail-oriented and organized individual to join our team as an HR, Payroll, and Accounting Specialist/Assistant. This multifaceted role involves managing payro...
  • 2 Months Ago

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0 Top Learning (Knowledge) Executive jobs found in Schenectady, NY area

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Executive Admin
  • Belcan
  • Schenectady, NY
  • Executive Admin Job Number: 347830 Category: Administrative Description: Job Title: Executive Admin Pay Rate: 31.46 Loca...
  • 4/25/2024 12:00:00 AM

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Sales Executive
  • City Lifestyle
  • Schenectady, NY
  • Join the City Lifestyle Team as a Sales Executive City Lifestyle, formerly known as Lifestyle Publications, has been a p...
  • 4/25/2024 12:00:00 AM

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Account Executive I
  • Johnson Controls International
  • Colonie, NY
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 4/24/2024 12:00:00 AM

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Executive Assistant
  • U.S. Light Energy
  • Latham, NY
  • Position: Executive Assistant – Renewable Energy Location: Latham, NY Industry: Renewable Energy Project Development Abo...
  • 4/24/2024 12:00:00 AM

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Executive Administrative Assistant
  • Acro Service Corp
  • Schenectady, NY
  • Responsibilities Position is responsible for providing office support to Senior Executive and their team members. This r...
  • 4/24/2024 12:00:00 AM

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Service Account Executive
  • Trane Technologies
  • Latham, NY
  • At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solut...
  • 4/22/2024 12:00:00 AM

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Executive Chef
  • Compass Group USA
  • Schenectady, NY
  • Compass Community Living Salary: $58000 - $62000 Other Forms of Compensation: Merit increases yearly With people as our ...
  • 4/22/2024 12:00:00 AM

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Executive Administrative Assistant
  • Acro Service Corporation
  • Schenectady, NY
  • Job Description Job Description We are seeking a Executive Administrative Assistant to join the company, a premier suppl...
  • 4/22/2024 12:00:00 AM

Schenectady (/skəˈnɛktədi/) is a city in Schenectady County, New York, United States, of which it is the county seat. As of the 2010 census, the city had a population of 66,135. The name "Schenectady" is derived from a Mohawk word, skahnéhtati, meaning "beyond the pines". Schenectady was founded on the south side of the Mohawk River by Dutch colonists in the 17th century, many from the Albany area. They were prohibited from the fur trade by the Albany monopoly, which kept its control after the English takeover in 1664. Residents of the new village developed farms on strip plots along the rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Learning (Knowledge) Executive jobs
$207,290 to $331,636
Schenectady, New York area prices
were up 1.5% from a year ago

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