Top Manufacturing Executive jobs in Worcester, MA

Who YOU are:

- A Customer First minded individual.

- A professional individual who is energetic, upbeat, and friendly.

- A team player who can work independently as well as collaborate with others.

- A highly trainable person ready to learn and tackle challenges.

- A problem solver with a passion for the details.

- A communicator that excels in communicating in both written and verbal English. (Bilingual a plus!)

- An organized individual who thrives in a fast-paced environment.

- A dynamic individual who is ready to innovate reliability and consistency into everything you do.

Who WE are:

At Ruland Manufacturing Co., Inc. we are a culturally diverse, family-owned manufacturer of shaft collars, rigid couplings, and motion control couplings. Founded in 1937, we have grown to include an internal team of operations, production, marketing, sales, customer service, engineering, accounting, and human resources professionals. We pride ourselves on the timely delivery of product that meets or exceeds specifications and whose performance and appearance follows our tradition of high manufacturing standards, environmental responsibility, continual improvement, and superior service. We are leaders in our industry dedicated consistent quality and safety standards while pushing to new heights.

We will CHALLENGE you to:

- Enter orders into Ruland’s ERP (SAP Business One).

- Utilize programs such as but not limited to: ERP, EDI, CRM, Teams, Outlook, and eCommerce platforms daily.

- Respond to customer inquiries through phone, email, and fax in a timely and pleasant manner.

- Answer all incoming phone calls on the first ring.

- Assist accounting with accounts receivables.

- Process RMAs and credits for customers in a timely manner.

- Assist in freight and logistics scheduling.

- Processing of payments from customers.

- Communicate with other departments as an advocate for the customer. (Departments such as: Engineering, IT, Shipping, Accounting, and Production)

- Any other tasks as assigned.

Qualifications YOU possess:

- High school degree, GED, or equivalent work experience.

- Fluency in written and spoken English (Bilingual a plus!)

- Experience with Microsoft Outlook, Word, and Excel.

- Basic math skills to include the ability to add and subtract fractions and convert fractions to decimals.

- Experience in a small to medium sized manufacturing environment a plus.

- Experience managing email and customer contact information in a CRM such as Microsoft Dynamics.

Perks WE Provide:

- Competitive wages

- Monthly BONUS program

- Medical and Dental Insurance

-Long-term disability insurance paid by the company

- Paid holidays and floating holidays

- Paid sick time and vacation

- 401K after 6 months of employment with a company match

- Direct Deposit

- Employee Referral Program… Earn up to $500 for referring a friend!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Application Question(s):

• Do you understand this is an IN PERSON role and will require being in the office for all shifts?

Experience:

• Order entry: 2 years (Preferred)

Ability to Relocate:

• Marlborough, MA 01752: Relocate before starting work (Required)

Work Location: In person