Top Mortgage Credit Manager manages the loan application review process to determine loan eligibility and terms. Schedules and coordinates workload to ensure timely and accurate turnaround, and adequate staffing. Being a Top Mortgage Credit Manager provides loan options or product recommendations based on qualifications and stays informed on any new products, regulations, or product changes. Assists loan underwriters with complex or unique circumstances and trains the team on all regulatory guidance to ensure compliance. Additionally, Top Mortgage Credit Manager recommends improvements to the review process and general underwriting procedures to maximize efficiency. Requires a bachelor's degree. Typically reports to a director. The Top Mortgage Credit Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Top Mortgage Credit Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
PRIMARY OBJECTIVE OF POSITION
Provide quality service, administer lobby reception area, greet members/applicants, answer phones, address mortgage inquiries, sort and distribute mail and indirect applications. Order and maintain branch supplies.
ESSENTIAL JOB FUNCTIONS
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: VP Mortgage Origination
Contacts: Frequent contact with real estate personnel and members.
EDUCATION
High school diploma or GED .
EXPERIENCE
PHYSICAL REQUIREMENTS
Frequent viewing of computer monitors, and writs/hand movement is inherent to the job, restricting to workstation for extended periods of time, standing or sitting. Vision abilities required by this job include close vision for frequent viewing of computer monitor, review of documents and greeting members. The ability to lift 25 lbs., ability to bend, stoop, and reach overhead required. Communication abilities required by the job includes clarity in speech and hearing for effective staff/member interaction
MENTAL REQUIREMENTS
Most important to this position are accuracy, attention to detail, member relations, speed, initiative, reliability, and a demonstrated ability to engage in relationship building, a highly positive, service-oriented attitude while meeting productivity and profitability standards, excellent verbal and written communication skills, and the ability to anticipate member needs, initiate assistance, make recommendations of appropriate products/services and ask for the business.
EQUIPMENT SKILLS
Personal computer with windows environment, Microsoft office, copy machine, , telephone, calculator, and laser printer.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job
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