Top Mortgage Credit Manager manages the loan application review process to determine loan eligibility and terms. Schedules and coordinates workload to ensure timely and accurate turnaround, and adequate staffing. Being a Top Mortgage Credit Manager provides loan options or product recommendations based on qualifications and stays informed on any new products, regulations, or product changes. Assists loan underwriters with complex or unique circumstances and trains the team on all regulatory guidance to ensure compliance. Additionally, Top Mortgage Credit Manager recommends improvements to the review process and general underwriting procedures to maximize efficiency. Requires a bachelor's degree. Typically reports to a director. The Top Mortgage Credit Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Top Mortgage Credit Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
PRIMARY OBJECTIVE OF POSITION
Collect and review loan documents to satisfy loan conditions, ensure completeness of mortgage loan documentation to satisfy all underwriting conditions and maintain contact with member throughout the processing period. May converse with Spanish speaking members throughout the mortgage loan process.
ESSENTIAL JOB FUNCTIONS
RELATIONSHIPS AND CONTACTS
Reports To: Mortgage Processing Manager
Contacts: Frequent contact with members, mortgage personnel, and third-party services.
EDUCATION
High School Diploma or GED.
EXPERIENCE
PHYSICAL REQUIREMENTS
Ability to work in a fast paced, fluid environment and be held to minimum production standards. Candidate must be able to sit for long periods of time. The position involves wrist/hand/fingers manipulation; movement is inherent in the job as well as restriction to workspace for prolonged periods. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.
MENTAL
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must have a strong ability to read and carry out various written instructions and follow oral instructions. Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
EQUIPMENT SKILLS
Strong computer skills; proficient in Microsoft Word, Excel and Outlook.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.
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