Top Operations Executive plans and directs an organization's operational policies, objectives, and initiatives. Develops strategies and deploys tactics to attain short- and long-term financial and mission-critical operational goals. Being a Top Operations Executive executes organizational strategies. Implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Additionally, Top Operations Executive evaluates operational performance results against organizational goals. Develops operating budgets. Ensures compliance with standards and regulations. Requires a bachelor's degree. Typically reports to an executive. The Top Operations Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Our growing Sales, Manufacturing, and Distribution center is looking for a result driven Inside Salesperson to join our team as a key member. We are a multi-brand sign and mailbox company with high aspirations and high expectations. If you are looking to make a difference in the workplace and for the people that you serve, look no further.
Duties and Responsibilities
Primary:
* Engage, and befriend customers so that they have a great experience
* Grow and maintain accounts to ensure satisfaction and retention
* Convey our message to the market and gather and document intel about market trends
* Efficiently Process/Follow Up/Close on Opportunities
* Confirm customer requirements and record opportunity
* Determine internal quote path (Quoting, Production, Both)
* Finalize quote plan (customer first, Sales Ops Manager, BD)
* Determine follow up path (IS, BD, both)
* Win new Business
* Remain Positive and professional and work together with the team to make a great environment for our customers and each other
* Be a role model for our values of Positive, Reliable, Ownership, Continuous Improvement, and Winning Pace
Secondary:
* Prepare existing customers for strategic calls
* Gather and promote prospective customers to fill pipelines
* Perform various BDR sales support related tasks
* Send follow up or thank you emails to customers
* Prospect for new customers
* Other Duties as assigned
Qualifications
Required:
* High school diploma/GED
* 2 years of customer service experience
* Pleasant, enthusiastic voice
* Positive Attitude
* Strong Communications skills and interpersonal skills across all levels
* Multiple software computers skills
* Ability to multitask
Desired:
* Associates degree or higher
* 5 years of customer service experience
Position Benefits
* Full Time Position
* Monday – Friday operation (typically)
* Competitive Salary
* Paid Time Off (PTO) along with standard holidays
* 401(k) retirement savings plan with strong company match
* Medical, dental, and vision insurance
* Life insurance
* Internal and Professional growth opportunities
* Employee Referral Program
Our goal is to provide customers with a Positive experience and to ensure that we understand and satisfy their needs. Inside Sales play a critical role in achieving this goal. They are responsible for providing our valuable customers with accurate information needed in a professional and efficient manner.
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