Top Patient Care Services Executive jobs in Mesa, AZ

Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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ACCOUNT MANAGER, CLIENT SERVICES
  • OnePoint Patient Care
  • Tempe, AZ FULL_TIME
  • Our Company:
    OnePoint Patient Care
    Overview:
    As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company’s success! The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.

    Schedule:
    Monday - Friday
    9am - 5pm
    Responsibilities:
    • Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations
    • Accountable for all aspects of client relationships; primary go-to person for your client base
    • Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR’s) and Pharmacy Optimization Services (PSOP’s)
    • Leads client contract renewal process in collaboration with other key PharMerica stakeholders
    • Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
    • Manages their client base through the company’s CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
      • Own your Client Book of Business – be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer’s needs, delivering world class service
    • Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources
    • Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation
    • Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved
    • Represents PharMerica at corporate/networking/client events and conferences
    • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
    Qualifications:
    • Bachelor's degree or equivalent experience
    • Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting
    • Ability to communicate to all levels of management
    • Excellent time-management and basic computer skills
    • Advanced Microsoft Office proficiency
    • Outstanding problem-solving skills
    • Experience in root cause analysis
    • Ability to collaborate cross-functionally
    • Experience working within a collaborative team
    • Experience in a project management and client-facing customer service role
    • Strong background with the ability to manage multiple priorities and deadlines at once

    About our Line of Business: About OnePoint Patient Care OnePoint Patient Care is the nation’s leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services – offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for more than 32,000 patients per day. Through its Concierge PBM, Next Day Valet mail order and Direct Express local services, OnePoint serves more than 350 hospice programs and is available in 50 states. OnePoint was one of the first pharmacies to begin serving the hospice industry when the Medicare hospice benefit began in the 1980s. Today OnePoint has grown to be one of the leading national hospice pharmacies with 15 locations strategically positioned throughout the United States, with additional plans for expansion. For additional information on what OnePoint can do, visit www.oppc.com or call (866) 771-OPPC. Follow us on Facebook, Twitter, and LinkedIn.
  • Just Posted

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SERVICE DESK ENGINEER
  • OnePoint Patient Care
  • TEMPE, AZ FULL_TIME
  • Our Company OnePoint Patient Care Overview OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacyservices since the Medicare benefit started i...
  • 3 Days Ago

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Caregivers, aides, and personal care attendants.
  • Executive Home Care
  • Scottsdale, AZ FULL_TIME
  • Executive Home Care has an outstanding reputation for quality in-home care. We are always looking for kind, caring, and personable individuals who want to help seniors and those recovering from illnes...
  • 2 Months Ago

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Patient Care Technician - PCT
  • Fresenius Medical Care
  • Casa Grande, AZ FULL_TIME
  • POSITION FEATURES:13 Week Paid On-the-Job Training ProvidedEarn your CCHT Certification ON USRotating work ScheduleNO SUNDAY'SAbout this role: As a Patient Care Technician (PCT) at Fresenius Medical C...
  • 1 Day Ago

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Patient Care Technician - PCT
  • Fresenius Medical Care
  • Mesa, AZ FULL_TIME
  • POSITION FEATURES:Paid Training Provided!PURPOSE AND SCOPE:Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision...
  • 6 Days Ago

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Patient Care Coordinator
  • Weekend Dental Care
  • Tempe, AZ FULL_TIME
  • We are looking for an experienced dental front desk team member to provide excellent patient care/customer service , it includes phone answering scheduling, insurance verification, payment processing ...
  • 7 Days Ago

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0 Top Patient Care Services Executive jobs found in Mesa, AZ area

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Customer Service Rep
  • Arizona Tile, LLC.
  • Tempe, AZ
  • Job Description Job Description Arizona Tile, the premier importer of natural stone and ceramic tile in 10 Western state...
  • 5/10/2024 12:00:00 AM

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Customer Service Rep
  • Coastal Community Solutions
  • Mesa, AZ
  • Calling All Superheroes! Are you ready to unleash your incredible customer service powers for the greater good? We're on...
  • 5/9/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC
  • Tempe, AZ
  • **Customer Service Rep** **Job Description** Assist retail customers and contractors, both in person and over the phone,...
  • 5/9/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC
  • Scottsdale, AZ
  • **Customer Service Rep** **Job Description** Assist retail customers and contractors, both in person and over the phone,...
  • 5/9/2024 12:00:00 AM

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Customer Service Rep
  • CapLeo Global
  • Phoenix, AZ
  • Job Title: Customer Service Rep Location : Phoenix, AZ 85034 Shift: 8:30 AM to 5 PM M-F Duration: 4 Month + Job Descript...
  • 5/8/2024 12:00:00 AM

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Customer Service Rep
  • Johnson Service Group
  • Phoenix, AZ
  • Job Description Job Description Johnson Service Group (JSG) is a nationally recognized professional staffing and recruit...
  • 5/8/2024 12:00:00 AM

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Customer Service Rep
  • Arizona Tile, LLC.
  • Scottsdale, AZ
  • Job Description Job Description Arizona Tile, the premier importer of natural stone and ceramic tile, with 28 branches i...
  • 5/7/2024 12:00:00 AM

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Customer Service Representative
  • Heilind
  • Phoenix, AZ
  • Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
  • 5/6/2024 12:00:00 AM

Mesa (/ˈmeɪsə/ MAY-sə) is a city in Maricopa County, in the U.S. state of Arizona. It is a suburb located about 20 miles (32 km) east of Phoenix in the East Valley section of the Phoenix Metropolitan Area. It is bordered by Tempe on the west, the Salt River Pima-Maricopa Indian Community on the north, Chandler and Gilbert on the south along with Queen Creek, and Apache Junction on the east. Mesa is the largest suburban city by population in the United States, the third-largest city in Arizona after Phoenix and Tucson, and the 36th-largest city overall in the US. The city is home to 496,401 pe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Patient Care Services Executive jobs
$283,835 to $415,875
Mesa, Arizona area prices
were up 2.2% from a year ago