Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Chief Purpose of the Position
The Patient Services Representative serves to perform the following duties: registration, financial support, insurance processes, and scheduling appointments for patients of VCU Dental Care's Student Practice, and also plays a role in the educational experience of D.D.S. students. Primary responsibilities include scheduling and registration of new patients, obtaining and verifying insurance policy information, checkout procedures including accepting payments and assisting students with coordination of appointments. The role also includes routine financial consultations with patients (reviewing treatment plans, estimating insurance costs, offering payment options), assisting patients in applying for third-party credit, and counseling students on ethical and efficient financial practices and patient disputes. The Student Practice is a high-volume, fast-paced practice serving a diverse population.
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Brief Summary of Benefits: Benefits for this position include, but are not limited to Health and Group Life Insurance, Vision, Dental Insurance and Dental Discounts, Flexible Spending Participation, and Paid Holidays. After completion of 90 days, you are eligible for Paid Time Off (PTO) Leave. After completion of 6 months, you are eligible for a 401k contribution and match. Professional Development/Tuition Assistance, Short Term Disability, Long Term Disability, and Life Insurance as well as Profit Sharing Plan.
Background checks required.
EEO Statement: VCU Dental Care is an Equal Employment Opportunity Employer. We do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, physical or mental disability, and/or age.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
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Work Location: In person
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