Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Stanford Medicine Partners - Menlo Medical Clinic
Stanford Health Care - Stanford Medicine Partners is looking for an amazing Patient Services Representatives to join our rapidly growing team!
SMP prides itself in offering exceptional service and patient care. SMP works to provide individualized and convenient care with access to Stanford specialists and technology.
Join our team and start making a difference today!
Brief Overview:
Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.
Distinguished Characteristics:
PSR II – Performs PSR I duties, may assist with creating master schedule, floats as needed, and provides training for others. PSR II will also serve as job expert in assigned areas, taking on additional special assigned duties.
What you will do:
Patient Registration
Communication and Front-Office Procedures
Electronic Health Record Documentation
Cashiering and Cash Handling
All other duties as assigned including department-specific functions and responsibilities:
Education Qualifications:
Experience Qualifications:
Required Knowledge, Skills and Abilities:
Licenses and Certifications:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:
Job Type: Full-time
Pay: $25.03 - $31.91 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Healthcare setting:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
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