Top Patient Care Services Executive directs, plans, develops, and implements patient care programs and services. Creates and implements policies and procedures for care delivery. Being a Top Patient Care Services Executive manages all clinical patient care functions including nursing services, and ancillary services such as radiology, laboratory, pharmacy, rehabilitation and social services. Monitors the performance of patient care services, benchmarks the performance against government agency standards, and implements changes as necessary. Additionally, Top Patient Care Services Executive assists top management in resolving operational issues and developing strategic plans for improved patient care. Typically requires an advanced degree. Typically reports to top management. The Top Patient Care Services Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Patient Care Services Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Description
SUMMARY:
The Emergency Department and In-Patient Follow-Up Care Manager plays a crucial role in ensuring continuity of care for patients who have been treated in the emergency department (ED) and subsequently admitted to the inpatient (IP) unit. The primary responsibility of this role is to facilitate efficient and effective communication between the ED and IP teams, ensuring seamless transitions and proper follow-up care for Family Health Services’ patients.
LPN/SW: Starting pay of $20.50 DOE
RN: Starting pay of $27.00 DOE
MINIMUM QUALIFICATIONS:
RN or LPN licensure. Prefer 2 years of experience in the fields of health or public health. Emphasizing community and population health and care coordination is desirable. Fluency in written and spoken English, Spanish bilingual preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
DESCRIPTION OF DUTIES:
OTHER RESPONSIBILITIES:
SAFETY:
Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.
COMPLIANCE (MEDICARE):
Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.
Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.
PATIENT CENTERED MEDICAL HOME (PCMH):
Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.
PROCEDURE COMPLIANCE:
Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.
WORKING CONDITIONS:
Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.
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