Top Program Executive (Non-Profit) provides leadership, direction, and resources to implement non-profit programs and develop the teams that support the organization's mission, vision, and goals. Ensures that programs operate efficiently and pursues opportunities to expand and develop new programs. Being a Top Program Executive (Non-Profit) utilizes data-driven analysis and forecasting to measure and evaluate the performance of programs, assesses needs, and ensures that program objectives are achieved. Creates and executes a strategic development plan to help the organization meet its operational and fundraising goals. Additionally, Top Program Executive (Non-Profit) is responsible for the success of special events, community outreach initiatives, and fundraising activities. Acts as a spokesperson and represents the programs at events. May oversee the grant process. Requires a bachelor's degree. Typically reports to top management. The Top Program Executive (Non-Profit) manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Program Executive (Non-Profit) typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Fulltime – Direct Hire
Office location: Woodland Park in Gainesville (32641)
8 am – 5 pm (with some flexibility)
Option for 4–day work week after probationary period
Comprehensive Benefits package
Role & Responsibilities
Post and record tenant transactions (rent payments, and other charges)
Reconcile tenant accounts monthly
Assist Housing Coordinators with rent collection: Prepare and mail invoices, monthly statements, late payment notices, process payments, and provide email and phone support to answer tenant inquiries.
Data and Reporting: Track utility logs and maintain utility consumption reports.
Coordinate Property Maintenance: Work with Asset Management to ensure work orders are completed timely and charged/closed correctly. Close completed work orders and review for charges and correctness. Take maintenance calls during business hours. Create work orders and notify Maintenance Managers.
Required & Preferred Experience
1 year or more of relevant experience working in a property management, or similar environment.
Strong organizational skills, and the ability to manage multiple tasks efficiently.
Proficiency in basic bookkeeping principles and practices.
Experience with standard clerical procedures, data entry, and document management.
Excellent written and verbal communication skills, with the ability to effectively engage clients with diverse backgrounds.
Ability to clearly understand and follow written and oral instructions.
Proficiency in Microsoft Excel and Word.
Ability to establish and maintain positive working relationships with colleagues, residents, partners, etc.
Preferred Experience:
Bachelor's degree in a related field, such as accounting, business administration, or public administration.
Prior experience working directly with residents in a multi-unit housing setting.
Demonstrated success in building rapport and addressing concerns of individuals from diverse backgrounds.
Culture & Competencies
Professionalism and Ethics:
Integrity: Treats people with respect, keeps commitments, and inspires trust.
Judgment: Makes sound decisions, explains reasoning, and involves relevant individuals.
Dependability: Follows instructions, takes responsibility, meets deadlines, and works extra hours when needed.
Attendance/Punctuality: Maintains consistent presence and punctuality.
Communication and Collaboration:
Effective Communication: Speaks clearly, listens actively, writes informatively, and presents well.
Interpersonal Skills: Maintains confidentiality, avoids blame, respects others, embraces new ideas, and resolves conflict constructively.
Teamwork: Contributes positively, supports colleagues, prioritizes team success, and gives/receives feedback.
Problem-solving and Customer Service:
Logical Reasoning: Approaches problems rationally, even in emotional situations.
Customer Service: Manages challenging situations, responds promptly to needs, solicits feedback, and meets commitments.
Adaptability: Adjusts to changes, manages competing demands, and embraces new approaches.
Additional Qualities:
Initiative: Takes on extra tasks, pursues self-development, and seizes opportunities.
Organizational Support: Follows policies, completes tasks efficiently, and upholds organizational values.
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