Top Public Relations Executive jobs in Kingsport, TN

Top Public Relations Executive plans and directs all aspects of an organization's public relations policies, objectives, and initiatives. Ensures that all external communications result in positive public relations. Being a Top Public Relations Executive maintains public good will towards the organization. Requires a bachelor's degree. Additionally, Top Public Relations Executive demonstrates expertise in a variety of the field's concepts, practices, and procedures. Typically reports to top management. The Top Public Relations Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Public Relations Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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Executive Relations Specialist
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist
    Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued customers.

    Responsibilities include providing customer service to EarthLink customers via phone and email. You will answer basic product, billing, technical and other customer service issues with a focus on problem resolution and customer retention. For this role, you will work closely with technical support, Product Support, and EarthLink Sales and Support management staff to ensure that issues are resolved and communicated with timeliness, professionalism, and with a focus on Earthlink’s values and goals.
    We strive to constantly exceed expectations both internally and externally, while providing our customers with reliable and affordable products.
    This is not a remote position. You must live within an hour of and be able to commute to our facility on a daily basis. All applicants must complete a background check and drug screen.
    Essential Duties and Responsibilities:
    • As an Executive Relations Specialist, you will be responsible for Customer Service activities on behalf of EarthLink. These will be inbound phone calls from consumers, and/or Executive escalations from the EarthLink management team.
    • Manage numerous inbound interactions in a timely manner.
    • Assist customers with customer service and issue resolution.
    • Your goal is to establish rapport, deliver maximum value, overcome dissatisfaction, and manage issues from EarthLink customers with a goal of satisfactory resolution, customer retention, and relationship/reputation management while maintaining above average customer satisfaction scores.
    • Troubleshoot advanced issues with customers EarthLink email, email clients and Internet service.
    • Maintain thorough knowledge of EarthLink systems and products.
    • Manage numerous inbound interactions in a timely manner.
    • Assist potential customers with customer service and issue resolution.
    • Understand customer needs and determine an appropriate course of action to meet those needs.
    • Work under time constraints, and process information quickly and accurately.
    • Engage with customers and build sustainable relationships by exceeding their expectations.
    • Manage activities within statistical and operational guidelines and goals.
    • Other duties as assigned.
    Education/Experience/Qualifications:
    • Sense of ownership and pride in your performance and its impact on EarthLink’s success
    • Critical thinking and problem-solving skills
    • High School Diploma or GED
    • 1 years of customer service experience (preferred)
    • 1 years of contact center experience (preferred)
    Skills:
    • Previous hospitality/customer service experience
    • Strong customer service skills, including the ability to listen to the customer's needs and handle challenging interactions while maintaining a positive attitude.
    • Good organizational skills
    • Ability to work in a fast-paced and changing environment, process information quickly and deal professionally with customers of various experience levels and communication styles.
    • Basic computer skills
    • Strong strategic, conceptual, analytical thinking and decision-making skills
    Supervisory Responsibilities: None
    Work Environment:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.
    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
  • 4 Days Ago

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Executive Relations Specialist Tier I
  • EarthLink
  • Wise, VA FULL_TIME
  • Executive Relations Specialist Tier I Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued ...
  • 2 Days Ago

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Retail Vape Sales Associate - Johnson City
  • Rocky Top Vapor, LLC
  • Johnson, TN FULL_TIME
  • Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
  • 2 Days Ago

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Retail Vape Sales Associate - Greeneville
  • Rocky Top Vapor, LLC
  • Greeneville, TN PART_TIME
  • Rocky Top Vapor’s mission is to improve the lives of adult smokers by using vapor products to eliminate cigarettes. Rocky Top Vapor has been in business since 2011 and is the Tri-Cities first and orig...
  • 9 Days Ago

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Cdl teams top pay in
  • U.S. Xpress
  • Elizabethton, TN FULL_TIME
  • CDL-A Teams : TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS / SPLIT! Your team can average $200,000 or more! Team Drivers : Up to $15,000 Sign-On Bonus / split with average 5,500 miles per ...
  • 5 Days Ago

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Server waitstaff
  • Waffle House - Rocky Top Waffles
  • Elizabethton, TN FULL_TIME
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full time and part time servers (all shifts). Being in the People Business, we don’t j...
  • 24 Days Ago

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0 Top Public Relations Executive jobs found in Kingsport, TN area

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ASC Staff RN
  • Holston Medical Group
  • Kingsport, TN
  • General Summary: The ASC Staff RN provides direct nursing care to patients by performing pre-operative assessment and pr...
  • 4/19/2024 12:00:00 AM

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MDS (RN)
  • Prestige Healthcare
  • Blountville, TN
  • MDS Registered Nurse (RN) Are you looking for a rewarding career and a stable company to call home? Greystone Health Car...
  • 4/19/2024 12:00:00 AM

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Housekeeper - (full-time)
  • Dominion Senior Living
  • Johnson City, TN
  • ** Housekeeper - (full-time)** **Job Category****:** MAINTENANCE **Requisition Number****:** HOUSE001836 Showing 1 locat...
  • 4/19/2024 12:00:00 AM

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Customer Service Rep, Retail (FT) Gray, TN
  • Mediserve Gray
  • Johnson City, TN
  • Customer Service Rep, Retail (FT) Gray, TN Job ID: 004EQW MEDISERVE Office/Clerical - Mediserve Gray Full-time (schedule...
  • 4/19/2024 12:00:00 AM

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Mental Health Program Specialist - Full Time Victory Center- Kingsport
  • Frontier Health
  • Kingsport, TN
  • JOB TITLE Mental Health Program Specialist SUMMARY: Mental Health Program Specialists use a variety of approaches and in...
  • 4/18/2024 12:00:00 AM

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Criminal Investigator (Special Agent) Direct Hire
  • Department Of The Treasury
  • Johnson City, TN
  • Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at: https://ww...
  • 4/18/2024 12:00:00 AM

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OB/GYN Office Nurse I LPN/CMA/RMA
  • Holston Medical Group
  • Kingsport, TN
  • General Summary: The Office Nurse (LPN) is responsible for providing quality, compassionate patient care in the clinic s...
  • 4/15/2024 12:00:00 AM

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Assistant Store Manager- Sally Beauty- 03277
  • Sally Beauty Supply
  • Kingsport, TN
  • Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and l...
  • 4/15/2024 12:00:00 AM

Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina. The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Public Relations Executive jobs
$208,804 to $346,235
Kingsport, Tennessee area prices
were up 1.3% from a year ago