Top Quality Management Executive - Healthcare jobs in Kingsport, TN

Duties

The duties and responsibilities of the COQM, in collaboration with the MCD, include but are not limited to the following:

• The COQM serves as the High Reliability Organization Champion for JHQVAMC.
• Provide oversight and management of a growing integrated healthcare system providing a full range of patient care services, patient safety, and quality.
• The Chief has primary responsibility for activities related to risk management, patient safety, system redesign, utilization management, Strategic Analytics for Improvement and Learning (SAIL) management and performance, accreditation and regulatory standards, internal and external reviews, performance measures, applicant interviews, employee relations, standards of care and practice, and the work environment.
• The duties require an extensive working knowledge of a medical center and being a subject matter expert in high reliability organizations, root cause analysis, failure mode and effect analysis, and SAIL.
• Managing the budget, determining resource needs, allocating resources, ensuring proper utilization in productivity, efficiency, and cost effectiveness, of the operation.
• Planning work to be accomplished by subordinates, setting priorities and preparing schedules for completion of work;
• Assigning work to subordinates based on priorities, selective consideration of the difficulty and the requirements of the assignments, and the capabilities of subordinates;
• Evaluating the performance of subordinates;
• Giving advice, counsel, or instruction to subordinate personnel on work and administrative matters;
• Hearing and resolving complaints of subordinates;
• Recommending and/or taking disciplinary action where appropriate;
• Identifying developmental and training needs of subordinates and providing or making provision for such development and training; and
• Participating with facility, VISN, National, other external governmental agencies, and professional associations.
• Provide direction and leadership for JHQVAMC ensuring that goals and benchmarks for integrated care delivery are met.
• Assist in coordinating clinical and support program development to meet the hospital needs including advising the MCD of the organization's scope of services, and its professional and support staff.
• Actively participate as a member of the VA Performance Measure meetings and be responsible for the performance measures assigned.
• Evaluate and recommend evidence-based best practices and programs for provision of clinical education.
• Develop and monitor quality improvement measures for process improvement for JHQVAMC to be in compliance with The Joint Commission and all other regulatory requirements and standards.
• Other duties as assigned

Requirements

Conditions of Employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must submit a C.V. and/or resume. Other documents may be requested later in the process if needed.
  

• How to Apply

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  To apply for this position online complete steps 1 and 2 above by 11:59 PM (ET) on 03/28/2024 to receive consideration. Please note, this announcement may close prior to the closing date indicated if the position is filled through other means. If you are unable to apply online before the closing date click here and include the CBTG-12336809-24-TW in the Notes field.
  
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

  Agency contact information

  Trish Williford

  Phone

  (304)596-7221

  Email

  Trish.Williford@va.gov

  Address

  James H Quillen VA Medical Center
  Corner of Lamont Street and Veterans Way
  Mountain Home, TN 37684
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. We will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

All qualified candidates encouraged to apply. Open to U.S. Citizens but non-citizens may be appointed when it is not possible to recruit qualified citizens.