Top Retail Banking Product Executive jobs in Norwich, CT

Top Retail Banking Product Executive plans and directs all aspects of retail banking product development and implementation. Responsible for the overall design and marketing of products that are competitive and profitable. Being a Top Retail Banking Product Executive researches new trends and studies competitors offerings. Reviews existing products and develops enhancements. Additionally, Top Retail Banking Product Executive recommends an overall strategy for all retail products as well as for each product line. May require an advanced degree. Typically reports to top management. The Top Retail Banking Product Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. To be a Top Retail Banking Product Executive typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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Retail Banking- Customer Solutions Assistant Manager
  • Chelsea Groton Bank
  • Norwich, CT FULL_TIME
  • OVERVIEW:
    This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether processing day-to-day banking transactions or educating customers on bank services that enhance their financial well-being, customer solutions assistant branch managers are cross-trained to fully handle operational, customer service, and consumer and business product/service tasks efficiently and effectively. In addition, customer solutions assistant branch managers will serve in a leadership role and are experts in the areas of small business, technology, and residential lending.

    ACCOUNTABILITIES / RESPONSIBILITIES
    :
    Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

    • Proactively engages with customers inside and outside of the branch – informs and educates through various experiences including digital and public presentations – assists with branch events and initiatives, provides efficient, accurate and courteous customer service.
    • Proactively engages with community through networking events, branch coordinated events/initiatives and community education. Makes business development calls to area businesses and refers commercial loans and cash management services to business partners.
    • Maintains expert knowledge of Bank’s products and services. Identifies and actively engages customer in determining needs and goals. Recommends and creates customized solutions - opens and processes all types of consumer and business deposit accounts, consumer, residential, retirement, and small business credit solutions. Participates in business development, onboarding and retention activities. Refers to a business partner as appropriate.
    • Able to interview loan applicants objectively, recommend appropriate consumer loan, credit card, equity loan, some residential and small business products based on needs and ability to repay. Follow loans from application to closing efficiently and accurately. Refers to MLO’s as appropriate. Earn and then annually satisfy the SAFE MLO testing requirements for NMLS registration.
    • Effectively demonstrates small business, technology and residential credit skills for more complex and specialized customer needs.
    • Assists with monitoring and evaluating performance in conjunction with Customer Solutions Manager, provides feedback to enhance customer sales and service efforts. Provides input for performance reviews, training milestones, and promotional recommendations.
    • Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments, check cashing, commercial teller transactions, coin orders, cash advances, traveler’s checks, etc.
    • Assists customers with account maintenance, CD renewals, address changes, research requests, check ordering, debit card orders, safe deposit access, notary services, and able to effectively demonstrate online banking and mobile banking services.
    • Balances transactions and cash at the end of the day, balances ATM and participates in the branch settlement.
    • Assists staff in performing duties, as needed, e.g., balancing, account problems, etc. Provides policy overrides on computer system to process transactions.
    • Branch safety and soundness responsibilities. Processes vault transactions; orders and ships cash. Verifies all cash transactions. Balances vault and ATM cash and branch.
    • Ensures the security of various systems and cash storage. Maintains building keys, security and vault combinations with opening/closing responsibilities. Serves in an on-call capacity for ATM and alarm systems.
    • Ensures that transactions are processed accurately and proper documentation completed.
    • Promotes the Bank’s products and services and maintains an active participation in community affairs.
    • Responsible for adhering to bank policies and procedures related to regulatory compliance requirement applicable to job function.
    • Performs related and unrelated duties as may be needed.

    POSITION REQUIREMENTS:
    A.S. or equivalent; 3 plus years of cash handling, customer service, lending, supervisory, and problem solving experience required. Must demonstrate effective coaching experience and be able to train and motivate Financial Care Professionals. Successful completion of the small business, technology, leadership and residential lending training milestones. Effective customer service, verbal & written communication, math, problem solving and organizational skills. Detail-oriented and able to multi-task and use various types of office equipment, including computer. Able to lead by example – effective coaching and mentoring skills essential. Tech-savvy – use of and able to demonstrate features of banking technology with customers using a variety of tools. Proficient use of Microsoft Word, Excel, Outlook, and PowerPoint software applications is essential. Activity learns, demonstrates, and fosters the Chelsea Groton Bank culture. Physical requirements include the ability to move to various locations including the vault, ability to lift up to 15 pounds on an interim basis, and the flexibility to bend and reach.

    In compliance with the federal Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) and various state banking laws, MLOs at Chelsea Groton Bank must satisfy certain professional state-licensing requirements prior to engaging in loan origination activities on behalf of Chelsea Groton Bank.

    SUPERVISORY SCOPE:

    Limited supervisory responsibility

    INDEPENDENT ACTION:
    Performs work within established guidelines and according to specific procedures. Refers problems to immediate supervisor.
    COMPLIANCE:
    Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending.
  • 10 Days Ago

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Retail Banking- Full Time Customer Solutions Representative
  • Chelsea Groton Bank
  • Norwich, CT FULL_TIME
  • OVERVIEW: This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteous, professional and ethical manner. Whether pr...
  • 12 Days Ago

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Retail Banking- Customer Solutions Specialist - Norwichtown
  • Chelsea Groton Bank
  • Norwich, CT FULL_TIME
  • Customer Solutions Specialist - Norwichtown Branch (NE8)This position is responsible for helping customers achieve their financial goals, small or large, by providing outstanding service in a courteou...
  • 1 Month Ago

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Toyota Retail Product Sales Specialist
  • Toyota of Colchester
  • Colchester, CT FULL_TIME
  • Toyota Sales - Product Specialists - We’re Hiring! ATTENTION: EARN UP TO $100,000.00!! We are a great fit for applicants looking to enter a Toyota automotive career or those that are looking to take t...
  • 12 Days Ago

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Traveling Retail Merchandiser - Bilingual
  • SAS Retail
  • Bozrah, CT FULL_TIME
  • Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best o...
  • 10 Days Ago

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Traveling Retail Merchandiser
  • SAS Retail
  • Storrs Mansfield, CT FULL_TIME
  • Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best o...
  • 12 Days Ago

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0 Top Retail Banking Product Executive jobs found in Norwich, CT area

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Product Marketing and Events Manager
  • CORE Higher Education Group
  • West Warwick, RI
  • At CORE, we are dedicated to simplifying the process of placing students from higher education institutions into clinica...
  • 4/18/2024 12:00:00 AM

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Product Marketing and Events Manager
  • Core Higher Education Group
  • West Warwick, RI
  • At CORE, we are dedicated to simplifying the process of placing students from higher education institutions into clinica...
  • 4/18/2024 12:00:00 AM

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D430 Strategic Weapons Systems Engineering - Engineer I/II
  • General Dynamics Corporation
  • Groton, CT
  • Responsibilities for this Position D430 Strategic Weapons Systems Engineering - Engineer I/II US-CT-Groton Job ID: 2023-...
  • 4/16/2024 12:00:00 AM

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Nurse Practitioner or Physician Assistant Addiction Treatment Medical Staff Office
  • Hartford HealthCare
  • Preston, CT
  • Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Work where every moment matters...
  • 4/16/2024 12:00:00 AM

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Customer Service Advisor
  • Apetito Ltd.
  • Preston, CT
  • ** Customer Service Advisor** ** 9.50 per hour + Bonus + Benefits** * Location: Lancashire-Preston, UK | * Contract type...
  • 4/16/2024 12:00:00 AM

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Nurse Practitioner or Physician Assistant Addiction Treatment Medical Staff Office
  • Hiring Now!
  • Preston, CT
  • Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Work whereevery momentmatters. ...
  • 4/15/2024 12:00:00 AM

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Customer Service Apprenticeship
  • Travis Perkins PLC
  • Preston, CT
  • You are here: > > Customer Service Apprenticeship * **Customer Service Apprenticeship** * Business: Keyline * Sector: Ap...
  • 4/15/2024 12:00:00 AM

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Physician Assistant or Nurse Practitioner - Surgical Critical Care
  • Hartford HealthCare
  • Preston, CT
  • Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Rotating schedule: days, nights...
  • 4/14/2024 12:00:00 AM

Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United States Census. Three rivers, the Yantic, the Shetucket, and the Quinebaug, flow into the city and form its harbor, from which the Thames River flows south to Long Island Sound. According to the United States Census Bureau, the city has a total area of 29.5 square miles (76.4 km2), of which 28.3 sq mi (73.4 km2) is land and 1.2 sq mi (3.0 km2) (3.87%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Retail Banking Product Executive jobs
$177,593 to $276,124
Norwich, Connecticut area prices
were up 1.7% from a year ago