Top Total Quality Executive oversees all aspects of an organization's total quality function. Develops and directs quality policies, standards, and programs designed to drive continuous improvement of organizational processes, products, and services. Being a Top Total Quality Executive develops budgets and sets strategy for investments in technology and assets. Directs cross functional teams and vendors in implementation of quality programs. Additionally, Top Total Quality Executive incorporates methodologies such as Six Sigma, Lean, or Kaizen in the design and implementation of total quality initiatives. Requires a bachelor's degree. Typically reports to COO or CEO. Manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. The Top Total Quality Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)
Position Summary
An Assistant Executive Housekeeper is responsible for ensuring the overall cleanliness of the hotel. The Assistant Executive Housekeeper will assist the Executive Housekeeper with all duties including training, room inspections, and inventory control to ensure 100 percent guest satisfaction.
Responsibilities
Monitoring and maintaining inventory control (linen, room supplies, etc.)
Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed
Inspecting rooms daily to ensure brand standards and overall cleanliness
Ensuring that all maintenance issues are reported immediately
Communication of room status to all divisions
Participating in all housekeeping department meetings, luncheons, and functions
Assisting with all training efforts throughout the housekeeping department
Embracing, enforcing, and promoting the QTR culture throughout the housekeeping department
Embracing and demonstrating the core ideology daily
Ensuring all rushed/transferred rooms are handled smoothly and efficiently
Ensuring that housekeeping carts are organized and ready for daily work
Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times
Promoting and encouraging team work at all times
Monitoring and logging key control
Has a strong knowledge of Executive Housekeeper duties in order to be able to back up this position
Providing information to guests about hotel services, facilities, and other amenities
Requirements
Prior housekeeping experience is required – experience in a hospitality setting is preferred
Strong initiative and work ethic
Punctual , reliable, and regular attendance
Strong attention to detail
Customer-service oriented and excellent interpersonal skills
Strong multitasking and organizational skills
Ability to work in a fast-paced environment
Excellent communication skills – verbal and written
Excellent time and project management skills
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0 Top Total Quality Executive jobs found in Winston Salem, NC area