Total Quality Administrator jobs in Akron, OH

Description - External

About the role:

As an Account Representative for TQL, you will be responsible for supporting and working with an established Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and TQL’s culture. Once training is complete, you will become the dedicated Account Representative focused on identifying and growing new and existing business by presenting TQL customers with our newest transportation services 24/7/365.

What’s in it for you:

• $40,000 base salary with un-capped commission opportunity
• If interested, paid relocation to TQL's HQ in Cincinnati, OH
• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck 401(k) with company match
• Paid training and structured mentoring program
• Career advancement opportunities with 75% of our sales managers promoted from within
• We win wherever we go - Voted a Fortune 100 Best Companies To Work For (2023) and Forbes America’s Best Employers (2022) 

What you’ll be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Work with the sales team to provide and negotiate competitive pricing and rates
• Input, update, and manage shipment information in our state-of-the-art systems
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed
• Become a subject matter expert for TQL’s new transportation service

What you need:

• College degree preferred, but we have successful account representatives without one
• The determination to work harder than anyone you know
• Excellent communication skills
• Strong problem-solving skills, while being forthright about conflict
• Ability to work with the latest technologies
• An obsession for great customer service