Total Quality Administrator jobs in Birmingham, AL

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Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

This position is being filled in Birmingham, Alabama

Position Summary :

The Total Loss Adjuster will investigate and resolve first and third party auto physical damage claims by attempting immediate contact to confirm/review coverage. Investigate damages and maintain control of loss and of use expenses. The Total Loss Adjuster will be responsible for preparation of necessary correspondence to settle total loss claims with insureds, claimants, and their legal representatives and will issue indemnity and expense payments with key initiative on accuracy of settlements. This includes reviewing all options, conditioning and prior to confirm we have accurate actual cash value.

Position Qualifications:

• College degree a plus or equivalent experience.
• Knowledge of legal and auto repair/construction terminology helpful.
• Total loss claims handling experience, including making coverage decisions, customer contact, and rental managements experience is required.
• Interpersonal skills must be adequate to effectively coordinate a prompt, fair, and equitable resolution of all assigned claims.
• The ability to work in a fast pace, high volume environment
• This is a hybrid role that will require some reporting to the Birmingham Claims Office

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.