Total Quality Administrator administers the organization's total quality programs and processes. Develops data collection processes to produce metrics used in the auditing and analysis of processes. Being a Total Quality Administrator tracks and measures quality results. Contributes to training and development of teams to guide continuous improvements. Additionally, Total Quality Administrator incorporates methodologies such as Six Sigma, Lean, or Kaizen in total quality activities. Typically is certified as Green Belt. Typically requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Total Quality Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Total Quality Administrator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
POSITION SUMMARY:
The role of the Quality Improvement Coordinator is to improve the quality and safety of health care our FHCP members receive. This position will have the opportunity and responsibility to create project plans as well as collaborate with many other resources to improve processes. This role will be encouraged to research opportunities for improvement. Tools utilized will include the electronic health record, claims system, clinical informatics reports, national guidelines, NCQA standards, HEDIS specifications, CMS regulations and other applicable resources.
QUALIFICATIONS:
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