Total Quality Manager manages the implementation, administration and measurement of total quality management programs, including Six Sigma initiatives. Leads teams to provide training, tools, and logistical assistance for quality initiatives. Being a Total Quality Manager oversees development of new testing tools, and measurement methods and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Additionally, Total Quality Manager typically reports to a senior manager. The Total Quality Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Total Quality Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Position Purpose:
Essential Functions:
Education and Training
Minimum Qualifications
Physical Demands
Environmental Conditions
Behavioral Traits
Innovative - Feeling comfortable in fast-changing environments; being willing to take risks and to consider new and untested approaches
Persuasive - Building commitment by convincing others and winning them over to your point of view
Excitement - Operating with a good deal of energy, intensity and emotional expression; having a capacity for keeping others enthusiastic and involved
Tactical - Emphasizing the production of immediate results by focusing on short-range, hands-on, practical strategies
Feedback - Letting others know in a straightforward manner what you think of them, how well they have performed and if they have met your needs and expectations
Production - Adopting a strong orientation toward achievement, holding high expectations for yourself and others, pushing yourself and others to achieve at high levels
Cooperation - Accommodating the needs and interests of others by being willing to defer performance on your own objectives in order to assist colleagues with theirs
Consensual - Valuing the ideas and opinions of others and collecting their input as part of your decision-making process.
Empathy - Demonstrating an active concern for people and their needs by forming close and supportive relationships with others
Hendrickson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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