Total Quality Manager jobs in Oklahoma City, OK

Total Environment is seeking a highly motivated, experienced, and client-focused professional to join our growing Oklahoma City, OK business as an Account Manager.   

The Company  

Incorporated in 1992 as a lawn maintenance company, Total Environment evolved into one of the leading Design-Build-Maintain companies in the country. We create “signature properties” with every design installed and maintained by our company. Since our founding, we’ve worked with numerous clients throughout the area. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. We complete projects efficiently and on schedule and go above and beyond to form lasting relationships with our clients. 

The Opportunity 

Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you’ll: 

• Achieve revenue, profitability, and contract renewal goals. 

• Build relationships with Total Environment clients and ensure client satisfaction. 

• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget. 

• Manage all customer communication with proper urgency. 

• Proactively promote and sell any possible landscape enhancements to existing customers. 

• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded. 

• Lead in the resolution of customer problems or concerns. 

• Ensure renewals of each current account within the customer portfolio. 

If this sounds exciting to you, we are seeking a leader with these qualifications: 

• 3 years' experience in the landscape industry in an account management or similar capacity 

• Strong organization and conflict management abilities 

• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail. 

• Determination to exceed the goals of position, department, and company by working independently and as an effective leader. 

• Experience managing sales and estimation processes (job costing, proposals, etc.) 

• Exceptional interpersonal communication and relationship building skills. 

• A Winning Attitude! 

As a Total Environment Account Manager, you will enjoy: 

• Competitive salary, plus a healthy performance and retention-based incentive program 

• ​Company vehicle or monthly stipend package 

• Paid vacation and holidays 

• Full suite of health insurance – medical, dental, vision, etc. 

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