Traffic Manager develops and maintains transportation and distribution procedures to maximize delivery efficiency. Selects appropriate delivery methods to minimize delivery costs and maximize customer satisfaction. Being a Traffic Manager analyzes, handles, and reviews loss and damage claims caused by accidents. May require a bachelor's degree. Additionally, Traffic Manager typically reports to a director. The Traffic Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Traffic Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Supervisory(Reponsibilities)
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Purpose
Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
Knowledge
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Skills:
Basic Skills
Active Learning - Understanding the implications of new information for both current and future problem-solving and decisionmaking.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Social Skills
Coordination - Adjusting actions in relation to others' actions.
Instructing - Teaching others how to do something.
Negotiation - Bringing others together and trying to reconcile differences.
Persuasion - Persuading others to change their minds or behavior.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving Skills
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills
Equipment Selection - Determining the kind of tools and equipment needed to do a job.
Operation and Control - Controlling operations of equipment or systems.
Operations Analysis - Analyzing needs and product requirements to create a design.
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Troubleshooting - Determining causes of operating errors and deciding what to do about it.
Systems Skills:
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Resource Management Skills:
Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Time Management - Managing one's own time and the time of others.
Work Context
Body Positioning
Spend Time Making Repetitive Motions
Spend Time Standing
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Communication
Contact With Others
Electronic Mail
Face-to-Face Discussions
Letters and Memos
Conflictual Contact
Deal With Unpleasant or Angry People
Frequency of Conflict Situations
Pace and Scheduling
Time Pressure
Responsibility for Others
Responsibility for Outcomes and Results
Responsible for Others' Health and Safety
Role Relationships
Coordinate or Lead Others
Deal With External Customers
Work With Work Group or Team
Tasks
Manage ordering of product and equipment, maintenance and budgeting of inventory
Maintenance and oversight of all facilities and fleet assets
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Oversee activities directly related to invoicing and purchasing
In collaboration with the General Manager plan and execute the organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Plan and direct activities such as sales promotions, trade shows, and events in coordination with other department heads.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, sit, walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Statewide Traffic Safety and Signs dba Statewide Safety Systems complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, age, national origin, citizenship status, disability, genetic information, veteran status, or other protected classifications under applicable law. Statewide Traffic Safety and Signs complies with all federal government contracting laws and is committed to providing equal employment opportunities for qualified employees and applicants, such as women, minorities, persons with disabilities and certain groups of veterans. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, and training, working conditions, compensation and benefits. Statewide Traffic Safety and Sign’s policies and practices reflect our commitment to nondiscrimination in all areas of employment, including contracting opportunities for vendors and suppliers.
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