Traffic/Rate Analyst jobs in Harrisburg, PA

Program Analyst

Reports to: Distributions Supervisor

Job Overview:

The Program Analyst is responsible for the administration and management of records which support various Rolka Loube programs. This includes reviewing documentation and support from providers, the various contracting officers, and state assistive agencies to determine eligibility and compensation. Program Administration is accomplished through procedure development, process documentation and analysis of financial and non-financial program data. The Program Analyst ensures compliance with established eligibility requirements, program policy, and guidelines. This role also may manage relationships with customers and stakeholders to ensure program management is upheld.

Job Responsibilities:

• Review and confirm data elements entered for registration in the User Registration Database to the identity documents submitted by the providers

• Compare and confirm specified date elements on self-certification, consent to disclose and Letter of Authorization documents

• Make accept or reject recommendations based on document review and any discrepancies found

• Assist RL staff working on various URD audits as needed (document review, report generation, NFR response review)

• Assist with responding to questions regarding program issues

• Assist with responding to questions regarding distribution withholdings

• Generate provider payment packets and enter them into the Distribution Authorization Queue (DAQ)

• Though primarily supporting the FCC contract, this position may also require interaction with state agencies or Rolka Loube’s state contracts

Job Qualifications:

• College graduate, advanced degree in Business Field (accounting, finance, management) preferred

• Detail oriented

• Ability to work both individually and as a team when appropriate

• Ability to maintain confidentiality

• Dependable

• Ability to follow company policy and understand any rules or regulations governing the work being completed

• Working knowledge of technology to include computers and software programs (Outlook, Teams, Excel)

• Good oral and written communication skills

• Good organizational skills

• Good time management skills

• Good decision-making skills

• Able to learn and operate Rolka Loube’s proprietary software and systems

• Position may be on-site or hybrid remote at manager’s discretion

• The person holding this position must remain current with all required licensing, certifications, continuing education requirements necessary to the position

Direct Reports:

None

Education Substitution:

Master's Degree may be substituted for two years of required experience with a Bachelor’s Degree.

Bachelor's Degree may be substituted for four years of required experience with a H.S. Diploma.

Associate Degree’s may be substituted for two years of required experience with a H.S. Diploma.

Rolka Loube is an EEO Employer. Please read all information below regarding the following questions.

The Equal Employment Opportunity Commission (EEOC) requires all private employers with 100 or more employees as well as federal contractors and first-tier subcontractors with 50 or more employees AND contracts of at least $50,000 complete an EEO-1 report each year. Covered employers must invite employees to self-identify gender and race for this report.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for EEO-1 reporting purposes only and will be kept separate from all other personnel records only accessed by the Human Resources department. Please return completed forms to the HR department.

If you choose not to self-identify your race/ethnicity at this time, the federal government requires Rolka Loube to determine this information by visual survey and/or other available information.

As a Government contractor subject to VEVRAA, we are required to submit a report to the United States Department of Labor each year identifying the number of our employees belonging to each specified “protected veteran” category. If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below.

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to: Blindness Deafness Cancer Diabetes Epilepsy Autism Cerebral palsy HIV/AIDS Schizophrenia Muscular dystrophy Bipolar disorder Major depression Multiple sclerosis (MS) Missing limbs or partially missing limbs Post-traumatic stress disorder (PTSD) Obsessive compulsive disorder Impairments requiring the use of a wheelchair Intellectual disability.