Traffic/Rate Analyst jobs in Terre Haute, IN
Traffic/Rate Analyst evaluates and designs transportation and distribution procedures to maximize delivery efficiency. Researches and analyzes freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and maximize customer satisfaction. Being a Traffic/Rate Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Traffic/Rate Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Traffic/Rate Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Traffic/Rate Analyst jobs
ANALYST
- HCL Technologies
-
Brazil, IN
FULL_TIME
-
Division/Department EUC SBU
Location List PRF #
Job Title HELPDESK
Reports to Language
:
Stream : SERVICE DESK Type of position:
Title
Level of SD Admin
General Description
Responsibilities :-
To manage the help desk staff to ensure consistent and high quality service to the customer's End users inline with all SLA s and KPI s.
To maintain an effective and efficient help desk tightly linked with customer business objectives.
Ensure continuous improvement of services provided to customer end users.
Provide Problem Management System support activities
Act as technical liaison between help desk, customer business groups, and IM support groups
Maintain technical skill continuity and consistency of help desk staff
Develop improvement programmes based on the results of customer survey and other measures to meet agreed levels.
Ensure operational excellence of the help desk. Implement Global problem Management and Escalation process.
Implement & maintain staffing and scheduling for helpdesk. Ensure that necessary staffing is there to provide adequate coverage and maintain SLA.
Work with Application and Infrastructure Development teams to ensure a smooth transition of new h/w and s/w into support by the help desk
Includes preparation of help desk staff to support new technology
Maintain skills inventory of help desk analysts and Work Request Co-ordinators:
Evaluate technical skills
Develop and maintain Training Plan
Work closely with Team Leads & SDM/GOM to perform RCA and value add analysis and lead problem resolution effort.
Implement complaint handling (management escalation) process for the help desk.
Liaison with the training team on issues of staff preparedness, How Tos , FAQ's , training, etc. for both helpdesk and for the end user community
Should keep knowledge updated by going through documentation periodically,updating documentation whenever new/change in process.
Documentation of help desk processes and manage help desk related projects
Liaison between help desk and other groups on technical support issues:
Proactively work with other groups on normal process support issues
Reactively work with other groups,gather technical information at outages,reduced services,emergencies or other exceptions from normal process
Technical Requirements
Strong Service Orientation
Strong inter-personal skills
Ability to operate effectively in multi-national and multi-cultural business
Disciplined and systematic problem solving skills required
Good analytical and root cause analysis skills
Hands-on work experience with the following:
Windows Operating systems
Clients: Windows XP, Windows 2000, Windows 98
Servers: Windows 2000, Windows 2003
Remote desktop connectivity applications,
MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange,
Internet browsers (e.g. Explorer, Netscape, Firefox),
VPN and remote dial-in users
Support for laptop, desktops, and printers
PDA and blackberry support
Others: Adobe Acrobat and other common desktop applications
Soft Skills
Other Skills / Experience
Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
Ability to learn new information quickly and the willingness to do so at all times.
Customer Focus
Teamwork
Technical Expertise
Interpersonal Effectiveness
Concern for Order and Quality
. Seek solutions to chronic problems
Years of Experience
Certification requirements
Education requirements
Reviewed by Title
Approved by Title
Date Posted
Date Hired
HCL Confidential
- Bachelors / Masters / Equivalent
Relavant : Minimum of 3 years supervisory experience in managing technical help desk/service desk
- Preferred MCP/MSCE/MSCA or HDI SCM or Cisc - 14 Days Ago
QA Analyst
- Actalent
-
Terre Haute, IN
OTHER
- QA AnalystInterested in this role? Reach out directly to apply TODAY to Grace Williams at grawilliams@actalentservices .comDescription:The Quality Assurance Technician will be responsible for conduct...
- 13 Days Ago
International Analyst
- Rocket Lawyer
-
Brazil, IN
FULL_TIME
- About Rocket LawyerWe believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the ...
- 14 Days Ago
SENIOR ANALYST
- HCL Technologies
-
Brazil, IN
FULL_TIME
- Hands on experience with O365 tools like Outlook, MS-TEAMS, OneDrive and OneNote Hand-on experience in configuring laptop/desktop for end-users. Hands -on experience in upgrading windows OS, installin...
- 3 Days Ago
Case Analyst
- Binance
-
Brazil, IN
FULL_TIME
- Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to a...
- 21 Days Ago
Cybersecurity Analyst
- LE018 Evo W12 Inovacoes Tecnologicas Ltda.
-
Brazil, IN
FULL_TIME
- - It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description INTRODUCTION: As a Cybersecuri...
- 24 Days Ago
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0 Traffic/Rate Analyst jobs found in Terre Haute, IN area
Ground Operations Crew Member
- JetBlue
-
Terre Haute, IN
- JetBlue is seeking Part-Time Ground Operations Crew to step onboard and join a team working towards the ultimate mission...
- 4/19/2024 12:00:00 AM
Cart Retriever
- Walmart
-
Terre Haute, IN
- **Job Summary:** As a Cart Retriever at Walmart, you will be responsible for ensuring that shopping carts are available ...
- 4/19/2024 12:00:00 AM
Forklift Driver - Days Apr 07, 2021
- 1043theparty
-
Terre Haute, IN
- **Forklift Driver Days** By Katie Hoene Apr 7, 2021 4:26 PM * Prior forklift operation. * Demonstrates safe forklift ope...
- 4/19/2024 12:00:00 AM
Hazmat Regional CDL Truck Driver | $80,000/Year | Terre Haute, IN
- Ruan Transportation Management Systems, Inc.
-
Terre Haute, IN
- . **Now Hiring** Our mission is to employ the best team in the industry to move our customers' business safely, efficien...
- 4/19/2024 12:00:00 AM
Shuttle Truck Driver- CDL
- Aramark Uniform
-
Terre Haute, IN
- ** Shuttle Truck Driver- CDL** **Job Category****:** In Unit-Service-Rte Suppt **Requisition Number****:** SHUTT014817 S...
- 4/19/2024 12:00:00 AM
Class A CDL Truck Driver FLATBED - HIRING IMMEDIATELY Up to $100K!
- Western Express
-
TERRE HAUTE, IN
- HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! (888) 383-4187 Real Miles. Real Money. Western Express has immed...
- 4/19/2024 12:00:00 AM
CDL-A Truck Drivers: Recruiters Standing by 24/7CALL NOW!
- U.S. Xpress
-
Terre Haute, IN
- ### **Top-Paying CDL A Job Opportunities:** **DEDICATED ROUTES** Great Home Time & Pay: Earn up to $70,000+ annually! **...
- 4/18/2024 12:00:00 AM
Truck Driver Class A Regional
- Ryder System
-
TERRE HAUTE, IN
- Position Description Immediate opening! For a Class A CDL Regional Truck Driver and we want the right Driver to join us ...
- 4/16/2024 12:00:00 AM
About Terre Haute, Indiana
Terre Haute is located alongside the eastern bank of the Wabash River in western Indiana. The city lies about 75 miles (121 km) west of Indianapolis.
According to the 2010 census, Terre Haute has a total area of 35.272 square miles (91.35 km2), of which 34.54 square miles (89.46 km2) (or 97.92%) is land and 0.732 square miles (1.90 km2) (or 2.08%) is water.
The Wabash River dominates the physical geography of the city, forming its western border. Small bluffs on the east side of city mark the edge of the historic flood plain. Lost Creek and Honey Creek drain the northern and southern sections ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Traffic/Rate Analyst jobs
$50,267 to $64,975
Terre Haute, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Traffic/Rate Analyst do?
Traffic/Rate Analyst in Mesa, AZ
Vaiva Lazauskaite, in over half the countries in Latin America, mobile termination rates (MTRs) were determined through negotiation between operators, with regulatory intervention solely in the event of a dispute.
December 20, 2019
Traffic/Rate Analyst in Clarksville, TN
Have you worked as a Traffic Analyst? Help other job seekers by rating your experience as a Traffic Analyst.
December 19, 2019
Traffic/Rate Analyst in Lynchburg, VA
There are similarities between Conversion Rate Analyst and Growth Analyst they both are looking for ways to leverage conversions, but CO Analyst is mostly focused on conversions optimization and Growth Hacker more around ways to increase traffic as well as just help to convert users.
December 18, 2019