Traffic Supervisor jobs in Minneapolis, MN

PRIMARY PURPOSE: Supervise and coordinate the activities of the Traffic Department to ensure timely receipt and shipment of customers' products and inventory

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise the day to day operations of the Customer Service Department, including scale operations
• Work with Operations Superintendent to develop weekly load plans for barge and rail operations, oversee communication of plan to customers and contractors.
• Work closely with operations supervision to ensure efficient completion of all shipping and production orders
• Ensure that customer reports and inventory management and accounting management systems are maintained
• Ensure that barge, truck, rail, production and shipping orders from customers are efficiently disseminated to the terminal's operations teams in a timely manner
• Track and report shipping and production performance against customer requirements / orders. Ensure that all quality control measures are adhered to at all times
• Assist customers and surveyors with resolving questions / problems regarding inventory accounting
• Meet with potential customers to discuss terminal inventory processing operation
• Work closely with commercial team and terminal management on customer issues or discrepancies
• Manage Dual Verification of all customer's order creations have been done property by personnel to insure proper billing
• Ensure proper close out and entry into Inventory system of all plant operation orders generated in the terminal
• Allocate resources and manage variances between measurements to ensure proper inventory accounting
• Oversee daily inventory levels and production performance against customer requirements / orders
• Working knowledge of MN DOT rules and regulations
• Work with Terminal Management to meet financial targets established in budgets. Assist with development of annual operating budgets
• Provide excellent customer service and respond to all customer inquiries / concerns
• Ensure proper staffing for daily operations
• Provide leadership, training and development to all Customer Service Department employees
• Ensure that all reports, records and documentation are kept orderly and current. Perform all work in strict accordance to Company policies and procedures
• Attend daily, weekly and monthly safety meetings
• Report all accidents, incidents and near misses to management
• Maintain a positive and professional atmosphere for all employees and visitors
• Other duties as directed or required.

EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.