Training Administrator jobs in Yakima, WA

System Administrator  Level 2 or 3 - (Wenatchee, Washington)  

Company Description 

Key Methods is one of the premier IT support companies in North Central Washington. We consistently rank in the top Managed Service Provider's in the country and take pride in the many service awards on display as you enter our office. 

Company Benefits 

Standard, Key Methods, LLC benefits for Full Time employees, including the following. 

• Health – Employee Covered, Employee has a choice between a PPO or HSA plan, Family members can be added for an additional expense. 
• Dental - Employee covered, Family members can be added for an additional expense. 
• Life Insurance– Employee covered. 
• Vision – Employee covered. 
• Costco Membership – Employee 1 covered 
• 40 Hours of Paid Time Off (PTO) is available upon hire and you accrue additional PTO at 40 hours first year, 80 hours years 2 thru 4 with 40 hours carry over allowed, years 5 thru 9, 120 hours and 10 Years 160 hours 
• Nine Paid Holidays 
• 40 hours of paid training and unlimited access to the top 5,500 courses taught by 1,300 experts and real-world practitioners on Udemy.com. Other opportunities available upon request.
• 401K Plan with profit sharing 
• Annual Employee appreciation bonus of $1,000 each December 
• Catered lunches during weekly Tech Talks 
• Quarterly Teambuilding events like go-cart racing, Renting out the movie theater, Floating the river, etc.. 

Job Description 

We are seeking a person who has a passion for learning, using, and supporting the latest and greatest technologies and loves to teach and help others do the same. Candidates must have a solid understanding of  hardware, software, networking, and security needs of small/medium sized businesses. We are a well established company in Wenatchee and have a fun, energetic, and team-oriented staff that enjoys and challenges each other. This is a great opportunity to join our team. This position has direct contact with clients, suppliers, and all levels of staff and requires frequent travel within central Washington.

Skills and Responsibilities must include:

• Design, install, configure and maintain client server infrastructure
• Knowledge of Hyper-V virtualization
• Minimum 2 years of experience with Windows Server Administration
• Azure and Office365 Administration
• Ability and desire to make recommendations for system upgrades
• Prior work experience with HP Servers and Lenovo Desktops
• Experience with file and system restoration
• Professional communication with customers and other staff members to discover and resolve issues 
• Assist with server installation and other system based projects
• Manage user accounts, permissions, email, file sharing, printing and group policies
• Perform routine preventative maintenance
• Must have valid WA state drivers license, auto insurance and reliable transportation
• Ability to solve problems in stressful situations and maintain polite and professional communications with clients, vendors, and staff
• Strong attention to details
• Exceptional Communications skills
• Ability to explain technical concepts to end users at various technical levels
• Time Management and documentation skills
• Comptia Server Certification or equivalent 
• Experience working for a managed service provider ( MSP ) preferred

Our ideal candidate will have professional appearance and mannerisms, enthusiasm, and be very detail-oriented.  Candidates must also be very self-motivated, have the ability to juggle competing demands, and demonstrate excellent communication and customer service skills. This is a key position and requires the ability to remain flexible, resourceful, and efficient while supporting multiple personalities and priorities. 

Qualifications 

• High School Graduate ( Additional education in a technology field preferred )
• Prior experience supporting servers and applications for small/medium business ( At an MSP preferred ) 
• Proficient with general office applications (ConnectWise experience preferred) 
• Ability to multi-task and adapt to changes quickly 
• In-depth knowledge of IT products 
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care