Training Assistant is responsible for clerical and administrative duties related to the delivery of training and organizational development programs. Schedules training events, coordinates with instructors, obtains and distributes required instructional materials, and communicates schedules and details. Being a Training Assistant processes enrollments and answers routine inquiries regarding courses, schedules, and locations. Uses an information system or database to enter data and produce reports on training statistics, inventory levels or assessments of the programs and instructors. Additionally, Training Assistant coordinates additional services including technical equipment, meals and refreshments, housekeeping, maintenance or repairs. Requires a high school diploma or its equivalent. Typically reports to a supervisor. The Training Assistant possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
PURPOSE OF YOUR WORK
At Checkers & Rally’s Restaurants we serve the hardworking and often underestimated by serving our Franchisees, Company Operations, and Guests. As a member of both the Field Operations People Learning & Development team you will assist your General Manager, District Manager and New Restaurant Opening (NRO) Training Manager by executing the restaurant plan, achieving sales and profits goals, executing procedures and providing excellent Guest and Team service, leading & providing training through new restaurant openings and other training initiatives. Must have the ability to achieve target restaurant metrics, able to motive while having a contagious enthusiasm that strengthens our culture and brand.
*The Assistant Restaurant Training Manager should be able to travel via airplane and/or auto up to 10-14 days per month to assist with new restaurant opening training or operations support.
HOW YOU MAKE A DIFFERENCE EVERY DAY
Building sales and profits by promoting Guest satisfaction.
Escalating any concerns or recommendations to the General Manager.
Identifying and responding to Guests’ needs.
Completing cross-training and certification in multiple positions.
Adhering to policy and procedures to maximize Guest and employee satisfaction.
Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests.
Support New Restaurant Openings and additional training initiatives as needed.
YOU’VE GOT THIS
Able to travel via airplane or auto to assist in new restaurant opening training or with operations support as needed (Up to 60% of the time depending on seasonality and training support needs).
High School Diploma or General Education Degree (GED)-Preferred.
1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
Food Safety Certified.
Microsoft Office and general systems experience.
Ability to work a flexible schedule to include nights, weekends and some holidays
Ability to train in group settings.
Excellent verbal and written communications skills.
Ability to listen, ask the right questions, and understands needs of a trainee.
Commitment to our core values of having a heart for service and giving one hundred percent while operating with a can-do spirit.
Demonstrates restaurant business management and operations acumen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
REQ# 7148
LOC# Downtown Deland (6322-1002)
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