Training Assistant jobs in Norfolk, VA

An Optical Assistant is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. An Optical Assistant is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an optometrist.

Responsibilities:

80%

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times with patient's time, as well as doctor's time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Set phoropter to patient RX or re-set to plano (per doctor's request)
• Ability to interact with all levels of employees in a courteous, professional manner at all time

20%

• Assist with other Duties as the Office is Needed
• General office duties and cleaning to be assigned by manager
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Ability to work weekends when applicable
• Commitment to work over 40 hours to meet the needs of the business

Requirements:

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
• Basic computer skills
• Ability to read, analyze and interpret information
• Favorable result on Background Check
• Must have own vehicle and be insured, licensed driver in current state of residence
• Must be at least 18 years of age

Preferred Knowledge/Skills/Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.

Physical Requirements:

• Regular bending, lifting, carrying, reaching and stretching
• Ability to move throughout the office
• Ability to remain standing for long periods of time
• Lifting heavy boxes and accessing high shelves

If you need help performing these functions of your job, please contact the supervisor so that we may engage in the interactive process with you and find reasonable accommodation.

Work Environment:

• Problem solves, reasons and resolves issues effectively
• Use independent judgment and discretion
• Meet customer expectations
• Work under stress with interruptions and deadlines
• Use computer effectively and view computer screen
• Exhibit empathy in all situations
• Work changing schedules to meet business demands

Benefits:

• Medical, Vision, Dental
• 401k Employer Matching
• Paid Time Off, Holidays
• Competitive Base Pay Bonus
• Optical Education Reimbursement
• Paid Maternity Leave

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.