Training Center Manager manages all operational activities of the training center including staffing, facilities, and coordination with vendors and suppliers. Develops corporate training center strategies and initiatives that reflect the organizations goals. Being a Training Center Manager prepares business plans that support the operation of the center and adhere to budget. May collaborate with educational institutions to provide additional or specialized training. Additionally, Training Center Manager may be responsible for supervising trainers and instructors. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Training Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Training Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Full Job Description
About us: The Akron, OH Training and Testing Center is a part of HHD Aviation LLC. Established 14 years ago, the parent company operates the largest computerized licensure testing facilities in the mid-west. We currently have operations in several states (FL, DC, GA, IN, MA, MD, ND, OH, RI, TX, and WI) with our network growing rapidly both domestically and internationally. If you're looking for a place to start at a different type of job or experience a change of pace, check us out.
What we do: Our company provides safe, secure, comfortable, and easily accessed, ADA compliant, training and testing facilities for computer-based or pen and paper exams. We provide licensure testing for many fields, including pilots, nurse practitioners, realtors, insurance agents. Over 8,000 different types of exams. Life enhancing exams include GEDs, GRE, TOEFL, FAA Airman Testing, and more. We are a fully authorized provider of proctoring services for the following testing companies:
www.psiexams.com
www.kryterion.com
www.meazurelearning.com
We also provide fingerprinting and I-9 employment verification services through the following companies:
www.fieldprint.com
Job overview: Full and part time positions are available. All part-time employees start at $15.00 an hour. Full-time applicants may start in a part-time role during training and progress to full-time as soon they are fully credentialed. The transition to full-time starts at $16.50 an hour. This is based on the employee's receipt of test proctor credentials, aptitude for the role and speed of progression. Hourly rates above these benchmarks are purely based on merit. All hourly rates are reviewed 90 days after your hire date for hourly pay increases. Any adjustments are solely based on merit and performance at the discretion of the company. Note: this is not a fixed date. It can occur prior to 90 days or deferred at the company's discretion based on performance expectations.
The Testing Center Administrator or TCA, has the awesome responsibility of facilitating a great customer experience for hundreds of clients looking to advance their careers in different fields of employment. This customer-facing role requires a super customer service attitude to help testing candidates smoothly in-process and sit for an exam. Most important is the requirement to act with confidence to help candidates feel relaxed for their time-period with us.
This position requires a normal degree of computer savviness. Read that to mean, familiarity with web browsers, Microsoft 365, scanning and digital photo taking. We have a great on-call technical support team to help in times of stray electrons. You’ll never have to learn to program with us, but you certainly will increase your computer literacy.
Hours and days we operate:
We are hiring for the following shifts only:
Here's the kicker: Hours of operation vary from testing center to testing center, but the work hours are extremely flexible. Whether you’re a college student or semi-retired, if you can fit your schedule into our testing sessions, we’ll work with you. We’re closed on most federal holidays (and a few additional days as well). Typically, we’re open Sunday through Saturday to help working Americans with a flexible schedule to test.
Is it hard work? Once candidates are checked in and seated for their exams, the TCA is busy for a few minutes preparing for the next session of candidates. In between sessions, when all duties are completed, TCAs are required to monitor the test takers. We have state-of-the art CCTV systems to monitor candidates which provides for rules compliance and an easy-going work environment.
What are the responsibilities?
Physical requirements:
NOTE: All TCAs are subjected to a federal background check since we administer federal exams
Education requirements:
Experience:
Skills:
What else?
Job Types: Full-time, Part-time
Pay: From $13.50 per hour (Part Time) $14.50 (Full Time)
Expected hours: 20 – 40 per week
Application Question(s):
License/Certification:
Shift availability:
Work Location: In person
Here is a view of the TCA experience. Click on the link to view:
https://psi.wistia.com/medias/3321yp1ic8
Job Types: Full-time, Part-time
Pay: From $13.50 per hour
Expected hours: 20 – 40 per week
Benefits:
Schedule:
Work setting:
Shift availability:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Job Types: Full-time, Part-time
Pay: $15.00 - $16.50 per hour
Expected hours: 20 – 40 per week
Benefits:
Schedule:
Work setting:
Application Question(s):
Experience:
Shift availability:
Ability to Commute:
Ability to Relocate:
Work Location: In person
0 Training Center Manager jobs found in Akron, OH area