Training Center Manager jobs in Lexington, KY

Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

LDRM is seeking a Training Manager that will be accountable for scheduling, facilitating, and coordinating activities associated with executing all training and certification efforts for contract staff. The Training Manager reports directly to the Change Manager. Will also work collaboratively with the Operations Manager, Assistant Operation Managers, and HR/Recruiting Team. In addition to any Government-required training, the Training Manager identifies skills gaps and enhancements to promote efficient and optimal operations, on-boarding, cross-training, and other needs arising from new Government and Company policies, security protocols, IT systems, or other changes that affect the operations.

Job Responsibilities:

• Maintains the organization’s Training Plan

• Maintains Training Tracker to allow trained staff to be easily identified for resource efficiency.

• Maintains a current collection of internal and external training resources.

• Prepares training reports and individual training records as required/requested.

• Coordinates and evaluates external training programs and/or conferences.

• Reviews and evaluates vendor-produced training programs and facilitate program delivery.

• Conducts training needs assessments and respond to training requests identified by managers and/or the customer.

• Determines staff skill levels and training needs using various methods: review of quality assurance data, needs assessment surveys, participant course evaluations, employee feedback, management feedback.

• Develops basic components of instructional design: sequencing and clustering of learning events and objectives, task learning relationships, training materials and performance measures.

• Implements supplementary training solutions such as role play scenarios or shadowing.

• Prepares and creates audio visual materials, manuals, handbooks, job aids, and other training materials as needed.

• Analyzes participation response, developing findings and making recommendations for training program improvement using proven methods to review training outputs and plan best approach for next steps in trainee development.

• Plans and conducts validity and reliability studies to detect trends or weak areas making recommendations for necessary changes in training program.

• Coordinates and develops the New Employee Orientation program, providing updates and refresher training as program changes are implemented.

• Engages in classroom training delivery, both virtual & onsite, as required to ensure overall training team success.

• Monitors Training Specialists during training delivery, providing feedback to identify strengths as well as areas of opportunity.

Minimum Qualifications:

• Proficient with Microsoft Outlook, Word, Excel, and PowerPoint.

• Excellent written and oral communication skills to draft effective analytical memoranda, reports, presentations, communicate with stakeholders, to disseminate training and information to a wide audience.

• Engage on a managerial level with Training Specialist staff, LDRM Senior Management, and the customer.

• Attention to detail to successfully analyze and evaluate trends and maintain detailed records.

• Demonstrated ability to identify areas for improvement.

• Ability to choose between varying methods and procedures to process complex cases and provide guidance.

• Strong computer and organizational skills.

• Demonstrated ability to work independently and as a member of the team to effectively interact with personnel at all levels.

• U.S. citizenship.

• Ability to obtain and maintain a SECRET level security clearance.

Desired Qualifications:

• Experiencing managing Training requirements on a government contract or program.

• Bachelor’s degree in relevant field.

• Experience with Learning management systems (LMS).

• Experience with web-based training delivery.

• Experience with authoring tools for web-based instructional design (e.g., Captivate, Storyline 360, etc.).

• Experience with training vendors and review of vendor products/services.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Office & Administrative Support

Travel: No

Organization: Lockwood Hills Federal, LLC

Clearance: SECRET

Shift: Day Job

Work Type: Hybrid

Req ID: LOC01191