Training Center Manager jobs in Schenectady, NY

Salary Range-$45K-$50K per yr based on experience.

Must be able to work TUES-SAT

The Supervisor of Training (ST) oversees the training program and onboarding procedures for center employees. Their role includes identifying the center's training requirements, evaluating training initiatives, and maintaining records of staff training. The Supervisor of Training offers direction on employee performance and facilitates
professional development within the donor center. Moreover, this role guarantees adherence to Standard Operating Procedures (SOPs), protocols, and applicable regulatory directives, ensuring the preservation of operational and quality benchmarks crucial for business operations.

Essential Job Responsibilities and Duties

• Initiate, coordinate, and oversee center-level training, including new hire orientation, SOP revisions, CAPA training, annuals, and specialized training to meet center and regulatory requirements
• Review and ensure compliance of plasma center personnel training documents with Company procedures, SOPs, CLIA/COLA, and other relevant standards
• Collaborate with Center Management to design and execute continuous improvement plans
• Maintain the center's Safety Program, ensuring implementation and adherence to safety training and practices
• Monitor and evaluate employee performance, partnering with center management to implement individual development strategies
• Provide necessary resources for employee success, including training equipment, manuals, and troubleshooting guides
• Assess on-the-job performance, identify skill gaps, and create training content to address training needs
• Evaluate training effectiveness through employee observations and assessments
• Assist in selecting, training, and developing the center's Designated Trainers
• Maintain training records, assess program effectiveness, and recommend enhancements
• Track and report employee training participation and assessment outcomes, organizing monthly training calendars and arranging internal or external training sessions
• Coordinate training materials and facilities, both physical and virtual, for training sessions
• Provide leadership, coaching, and mentoring to a subordinate group and potentially act as a lead or firstlevel supervisor
• Foster open communication with management, offering one-on-one coaching and support to address individual learning needs
• Cultivate a culture of continuous learning and development within the organization
• Serve as a training resource for employees, addressing inquiries and promoting learning
• Select appropriate training tools and delivery methods based on content and audience
• May be responsible for maintaining and assisting others with the use of the Learning Management Systems (LMS), Electronic Donor Management System (eDMS), and Master Control
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Other duties as assigned

Qualifications

• Associates degree or Equivalent preferred
• Minimum of one (1) year of work experience in a highly regulated environment preferred
• Minimum of one (1) year of supervisory leadership experience responsible for overseeing the activities of others preferred

Requirements

• Ability to work independently with little supervision
• Ability to teach other concepts, tasks, and processes
• Proven ability to successfully ensure transfer of training from the learning environment to the work environment
• Ability to accept performance feedback in a professional manner
• Creates an environment that fosters learning
• Proven ability to effectively facilitate and train in an environment that may be subject to outside distractions and session interruptions
• Excellent human relations, interpersonal, written, and verbal communication skills required
• Planning Skills with the ability to manage time effectively to meet deadlines
• Organizational skills and attention to detail to handle multiple tasks, short deadlines, and shifting priorities in support of changing company objective
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Ability to work with a team and collaborate with others
• Maintain confidentiality of all personnel, donor, and center information
• Conducts themselves in a professional, polished, and sharp image while embracing and advocating for the core values of Immunotek

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Ability to train in plasma collection areas
• Ability to stand for extended periods for up to four (4) hours at a time
• Ability to sit for extended periods for up to (4) hours at a time and view a computer screen
• Ability to lift, tug, and pull up to fifty (50) pounds
• Comply with all local, state, and federal regulations and laws including, but not limited to, ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA Work Environment
• A typical work environment with moderate noise level
• May be exposed to freezing temperatures for short periods of time
• Occupational exposure to bloodborne pathogens

Disclaimer
This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

Education

• Associates or better