Training Specialist jobs in Scranton, PA

Duties & Responsibilities:

• Partner with GM on selecting and interviewing a strong team of bakers.

• Owns and is responsible for the overall execution of the Baker Training Program within their assigned set of cafes.

• Interview, select, train, and develop a strong team of CBTs (Certified Baker Trainer).

• Facilitate cafe and/or market “bread cuttings” (informational and educational baking events that communicate and teach participants key baking components and about new products) with confidence, excitement, passion and expertise.

• Validate and reinforce all Bakery standards, specs, procedures with all those designated to bake in a bakery-cafe, including, but not limited to: bakers, CBTs, cafe managers, etc.

• Validate and reinforce the established expectations and responsibilities of each baker for all of the bakery-cafes in an assigned market, collaborating with other BTSs in the market to accomplish this.

• Fosters a partnership between assigned bakery-cafes and the supporting Fresh Dough Facility (FDF) – where all dough is made and shipped from fresh daily – for the market, that ensures consistent and high-quality dough is delivered and accepted.

• Ensure the quality and integrity of all products and ingredients within the Baker’s environments are maintained.

• Working with the cafe managers and the LBMM, provides support for troubleshooting baking equipment.

• Demonstrate proficiency in all the required tasks and expectations.

Qualifications (Education & Experience):

• Education Level: High School Diploma or GED is preferred.
• Minimum of 6 months to 1 year of Panera bakery experience.
• Has good communication skills and is able to influence.
• Can organization time and tasks with proficiency.
• Demonstrates willingness and talent in coaching and teaching others.
• Is self-motivated, able to work independently (with LBMM oversight).
• Is motivational. Has ability to inspire others to perform at a high level.
• Demonstrates a tireless work ethic, with the ability to work unusual hours including nights and weekends.
• Is comfortable using Microsoft Office programs.

Working Conditions

• Required travel – up to 90%

Physical Requirements

• This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as driving between cafe locations.