Travel Clerk jobs in Richmond, VA

Travel AR Clerk, Basic

BCforward is currently seeking a highly motivated Travel AR Clerk, Basic for a job opportunity in Glen Allen, VA Hybrid!

Position Title: Travel AR Clerk, Basic

Location: Glen Allen, VA Hybrid

Expected Duration: 9 Month contract Possible Contract Extension

Job Type: Contract

Position Title: Travel AR Clerk, Basic

Location: Glen Allen, VA Hybrid

Expected Duration:9 Months with Possible extension

The Travel Accounting Clerk is responsible for handling all correspondence related to Accounts Receivable accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with some or all the following: internal fulfillment resources and help desk agents. Daily, person will be responsible for clearing high volume support center tickets, open receivables, and customer refunds.

Essential Functions and Responsibilities:

Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.

* 2 years of experience in a detail oriented work environment preferably either Billing, AP or AR

* Assist in monitoring and researching open receivables and support tickets in order to meet key performance metrics.

* Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.

* Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.

* At least 2 year of customer service experience.

* Ability to manage large data elements in an organized and timely manner.

* Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.

* Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.

* Maintain updated process documents

* Work on special project as required

Knowledge, Skills and Abilities:

* Proficiency in Excel and Microsoft Office products (i.e. Pivot Tables and VLOOKUPs)

* Possess effective communication skills, both verbal and written.

* Demonstrated problem solving skills & strong mathematical skills.

* Enthusiastic/Motivated individual

* Must be able to adapt to new and different computer programs and software to enable efficient data gathering and analysis

* Ability to research, compile, analyze and interpret data

* Good written, verbal communication and collaborative skills

* Strong organizational and communicational skills, detail oriented

Ability to work independently.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our and . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 215478 when responding to this ad.