Travel Supervisor supervises a staff of travel clerks who are responsible for coordinating travel needs. Provides guidance and assistance on complex and/or large travel requests. Being a Travel Supervisor evaluates travel vendors and provides performance results or ratings to management. May require a bachelor's degree. Additionally, Travel Supervisor typically reports to a manager. The Travel Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Travel Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
This position is responsible for the supervision of the convenience store employees and the day to day operations. Performs all duties assigned in accordance with Rolling Hills Casino policies and procedures. Provides excellent guest service at all times.
Essential Duties and Responsibilities include the following:
Requirements:
Minimum 21 years of age
Slip Resistant shoes
Supervisory Responsibilities
Directly supervises 5-8 employees. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include hiring, supervising, scheduling, training employees, planning, assigning and directing work, rewarding, disciplining and terminating employees. Responsible for addressing complaints and resolving problems for employees as well as guests.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school and three years in guest service experience or equivalent combination of education and experience required. A minimum of 2 years supervisory experience required. Knowledge Microsoft Office required. Previous experience with Point of Sale (POS) systems required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply-common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations
Must pass background screening. Valid California drivers license. Must obtain Title 31 certification as trained by Rolling Hills Casino.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must continually lift, push or pull up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold and extreme heat. The noise level in the work environment is usually loud.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Duties, responsibilities and requirements pertaining to this job are subject to change, as needed
0 Travel Supervisor jobs found in Chico, CA area